5110 Pacific Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
LaCondra B
Sajjad H. Was our repair technician from Sears today. He was very courteous, friendly and professional. Kudos to Sears for hiring technicians with great customer service skills.
Customer service response - We're thrilled to hear about your positive experience with Sajjad H. and greatly appreciate your kudos on our hiring standards. Thank you for recognizing the excellent service provided.
Sears Home Services on July 15, 2024
Lupita C
Customer service response - Thank you so much for the fantastic 5-star rating, Lupita! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 15, 2024
Maria G
Considering it was very hot today, the technician came out and fixed my air conditioner. He was polite and professional at his work.
Customer service response - Thank you for acknowledging our technician's professionalism and dedication, especially under the challenging conditions. We're glad your air conditioner is back in working order!
Sears Home Services on July 09, 2024
Sharon D
Tajmahamad, took only seconds for him to diagnose the problem. Where others had no idea what the issue could've been. Tajmahamad was also very kind and personable. I was very happy and pleased with his services.
Customer service response - Thank you for your kind words; we're thrilled to hear Tajmahamad provided excellent service and solved your issue quickly. We appreciate your feedback and are glad you were pleased with the service.
Sears Home Services on July 07, 2024
Charlotte B
Happy with the service
Customer service response - Thank you for your positive feedback; we're thrilled to hear you're happy with our service!
Sears Home Services on July 04, 2024
Heather W
Professional polite gentleman. Arrived in the scheduled time block explained process and issues.
Customer service response - Thank you for recognizing the professionalism and punctuality of our team members. We're glad to hear you had a positive experience with our service.
Sears Home Services on June 30, 2024
Marty H
Tech was very friendly. He helped us make the right decision. Very professional.
Customer service response - Thank you for your kind words! We're thrilled to hear you had a positive experience with our technician.
Sears Home Services on June 27, 2024
Michael S
Melvin was very curteous and professional. He treated my a/c as if it were his own!
Customer service response - Thank you for acknowledging Melvin’s dedication and professionalism. We're thrilled to hear about your positive experience!
Sears Home Services on June 27, 2024
Top D
Robert and jose are the best sears techs
Customer service response - Thank you for acknowledging Robert and Jose's excellent work. We're proud to have them on our team!
Sears Home Services on June 21, 2024
Ali A
The technician was experienced nice and polite and knowledgeable and helpful but my Home choice warranty was bad
Customer service response - Thank you for your kind words about our technician; I'm sorry to hear about your experience with Home Choice Warranty. We appreciate your feedback.
Sears Home Services on June 17, 2024
