5110 Pacific Ave Reviews

Read reviews from customers who used our services at 5110 Pacific Ave


Total reviews

464


Average Rating

4.3/5

September 24, 2026
Overall rating

Our technician was fantastic. He addressed all my concerns on our dryer I definitely would call for his service again.

Gail G,

Customer service response - Thank you for your feedback, Gail! We're glad to hear the technician addressed all your concerns and that you would call for his service again.

Sears Home Services on 1790352219418

September 23, 2026
Overall rating

Quick and Efficient and take care of it right away

Denise A,

Customer service response - Thank you for your feedback, Denise! We're glad to hear you received quick and efficient service.

Sears Home Services on 1790201669996

September 22, 2026
Overall rating

Really great service. Our Home Warranty company Choice Home Warranty always has the best technicians come out. We appreciate Jakob he was awesome.

Jowara M,

Customer service response - Thank you for your feedback, Jowara! We're glad to hear you had a great experience with Jakob and appreciate your kind words about our service.

Sears Home Services on 1790174250487

September 15, 2026
Overall rating

Michael V,

Customer service response - Thank you for the amazing 5-star review, Michael! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789505341217

September 07, 2026
Overall rating

Ben was great! Very imformative.😄😄😄

Renaye D,

Customer service response - Thank you for your feedback, Renaye! We're glad to hear Ben was great and informative.

Sears Home Services on 1788802373048

September 06, 2026
Overall rating

Lol .im there for a farmers market .old sears store been closed forever ..but visit the farmers market. So much stuff.

Kathy M,

Customer service response - Thank you for your feedback, Kathy! We're glad you enjoy the farmers market at the old Sears location.

Sears Home Services on 1788719054914

September 03, 2026
Overall rating

Ann V,

Customer service response - Thank you for the amazing 5-star review, Ann! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1788463703586

August 07, 2026
Overall rating

Conrad was the best!

Jan H,

Customer service response - Thank you for your feedback, Jan! We're glad to hear Conrad was the best.

Sears Home Services on 1786126741343

August 06, 2026
Overall rating

Good job

Rudy S,

Customer service response - Thank you for your feedback, Rudy! We're glad to hear you were satisfied with the job.

Sears Home Services on 1786044368804

July 30, 2026
Overall rating

r R,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785445480727

July 30, 2026
Overall rating

Shelli C,

Customer service response - Thank you for the amazing 5-star review, Shelli! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785444189219

July 21, 2026
Overall rating

Technician was professional, pleasant and explained the process to finalize the replacement! Great experience!

Kelley A,

Customer service response - Thank you for your feedback, Kelley! We're glad to hear the technician was professional, pleasant, and provided a great experience.

Sears Home Services on 1784671063976

July 13, 2026
Overall rating

Tried everything

Al M,

Customer service response - Thank you for your feedback, Al! We're glad to hear you were satisfied with the service.

Sears Home Services on 1783995763930

June 30, 2026
Overall rating

He was very nice and I like the way he educated me on the important of regular changes the filter. Thank you.

Marion C,

Customer service response - Thank you for your feedback, Marion! We're glad to hear you appreciated the technician's helpful advice on the importance of regular filter changes.

Sears Home Services on 1782841599346

June 26, 2026
Overall rating

Ben provided excellent service when diagnosing and repairing my refrigerator. He explained step by step procedures and educated me on how to maintain my appliance in the future. Shout out to Ben. Thank you for the great service.

marsha D,

June 14, 2026
Overall rating

Allen was very professional and extremely helpful.

Vicki F,

Customer service response - Thank you for your feedback, Vicki! We're glad to hear Allen provided professional and extremely helpful service.

Sears Home Services on 1781533076925

June 09, 2026
Overall rating

Ben’s service was excellent but the cost was overpriced. Almost $500 to install the part for 30-45 minutes of work. And the part was overpriced too. I looked on Sears own parts direct website and the part I paid just over $1000 for was listed at $750 on their own site. I also saw it on other sites for less although they probably own parts. Ben did an excellent job.

John H,

Customer service response - Thank you for your feedback, John. We're glad to hear Ben provided excellent service, but we're sorry to hear about your concerns regarding the pricing. Please contact us directly so we can address your concerns.

Sears Home Services on 1780965970330

May 12, 2026
Overall rating

Damon H,

Customer service response - Thank you for the amazing 5-star review, Damon! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1778621059254

May 09, 2026
Overall rating

Ben was great. Very thorough, precise, honest and fast. Excellent service. Best we ever had. Highly recommend.

Evette R,

Customer service response - Thank you for your feedback, Evette! We're glad to hear Ben provided thorough, precise, and excellent service.

Sears Home Services on 1778286822011

May 01, 2026
Overall rating

Malo V,

Customer service response - Thank you for the amazing 5-star review, Malo! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777674951950

April 23, 2026
Overall rating

Technician was a 5 star but Customer Service was a 0 star. No stars for Customer Service.

Laura H,

Customer service response - Thank you for your feedback, Laura! We're glad to hear the technician provided 5-star service, and we apologize for the issues with customer service. Please contact us directly for further assistance.

Sears Home Services on 1777002794720

April 10, 2026
Overall rating

He was very good and explain everything he was doing and helped me with to understand.

Kathryn P,

Customer service response - Thank you for your feedback, Kathryn! We're glad to hear our technician was thorough and helped you understand the process.

Sears Home Services on 1775855664369

April 08, 2026
Overall rating

Marvin M,

Customer service response - Thank you for the amazing 5-star review, Marvin! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1775680206770

April 08, 2026
Overall rating

Jacob came earlier than the expected service schedule.He waited and parked at the street.in front of the house.He showed me the brand new part to replace the broken part of our air conditioning system.Then he check the temperature inside the house and give me instructions to set the thermostat according to the weather to save electricity. Then he did his aftercare and left.He is polite and very nice guy.

Marilyn L,

Customer service response - Thank you for your feedback, Marilyn! We're glad to hear Jacob was polite, punctual, and provided helpful instructions for your air conditioning system.

Sears Home Services on 1775633459736

April 02, 2026
Overall rating

Alfred P,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1775170585890

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