5110 Pacific Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
0930eli
Ben was very polite and fixed the problem fast thank you Ben
Customer service response - We appreciate your feedback and we're glad to hear that Ben provided polite and efficient service. Thank you for taking the time to leave a review.
Sears Home Services on February 07, 2024
Vince V
He knew what the exact problem was and was resourceful in the repair. Outstanding technician after 2 previous failed technician visits. 10 gold stars
Customer service response - Thank you for your kind words and positive feedback. We apologize for the inconvenience caused by the previous failed visits and we appreciate your patience. We are glad that our technician was able to identify and fix the problem. Thank you for choosing Sears Appliance Repair and for taking the time to leave a review.
Sears Home Services on February 08, 2024
Christiane H
Ben was excellent! He was professional and efficient, completing the work in a timely manner. He explained the problem and how he would fix it. We appreciated his transparency of the process. Thank you!
Customer service response - Thank you for your review! We are glad to hear that Ben provided you with excellent service, being professional, efficient, and transparent throughout the process. We appreciate your feedback!
Sears Home Services on February 08, 2024
Ann R
They will let you know what is going on,
Customer service response - Thank you for taking the time to leave a review. We strive to keep our customers informed and updated on what is happening with their appliances.
Sears Home Services on February 08, 2024
barbara F
The technician was knowledgeable, concern, respectful, and courteous.
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that our technician was knowledgeable, concerned, respectful, and courteous. We appreciate your feedback.
Sears Home Services on February 08, 2024
Janis J
Service personnel were professional and wanted to make sure my washer was working properly. They tested it several times thru the washing cycles to make sure there were no other issues. The techs were knowledgeable,courteous and wanted to make sure I was satisfied.
Customer service response - Thank you for taking the time to leave a review. We appreciate your positive feedback about our professional and knowledgeable technicians who ensured that your washer was in good working condition. We are glad to hear that you were satisfied with our service.
Sears Home Services on February 09, 2024
June D
Very pleasant man. Job done in 15 minutes and before my appt window.
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are happy to hear that our technician was prompt and efficient in completing the job in a timely manner.
Sears Home Services on February 08, 2024
Nelson W
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on February 05, 2024
John R
Quick repair. Explains in detail what was done. Very pleased with the service.
Customer service response - Thank you for taking the time to leave a review! We appreciate your positive feedback and are glad that you were pleased with our quick repair service and detailed explanation.
Sears Home Services on February 07, 2024
Shaespreme
Customer service response - We are so thrilled you had a 5 star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on July 13, 2022
