5110 Pacific Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (372 reviews)

Tony S

January 29, 2024

Robert was the consumate professional, very knowledgeable, excellent customer service. I will not hesitate to call Sears ( A & E) in the future. I wish Sears had the Whole Home Plan warranty in my area.

Source: Google

Customer service response - Thank you for leaving such a positive review about our technician, Robert. We truly appreciate your feedback and we apologize if we don't offer the Whole Home Plan warranty in your area. Thank you for choosing Sears (A & E) and we look forward to assisting you in the future.

Sears Home Services on January 28, 2024

Ruben S

January 28, 2024

Ben has been to our hom a couple of times, he always punctual, professional, polite and knowledgeable, he takes time to explain what he’s doing and what the cause is for his visit. He is a credit to the company and we look forward to having him complete any repairs that may arise.

Source: Google

Customer service response - Thank you for taking the time to leave such a positive review about Ben. We truly appreciate your kind words and are glad to hear that he has been punctual, professional, and knowledgeable during his visits. We value your business and look forward to assisting you with any future repairs.

Sears Home Services on January 28, 2024

Sim R

January 29, 2024
Source: Google

Customer service response - A big thank you, Sim, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on January 28, 2024

steven S

January 23, 2024

Great service punctual professional thanks again

Source: Google

Customer service response - Thank you for taking the time to leave a review! We are pleased to hear that you had a great experience with Sears Appliance Repair. We appreciate your kind words and recommendation.

Sears Home Services on January 24, 2024

Claudia B

January 24, 2024

Great service and punctuality!! Thank you for ur service

Source: Google

Customer service response - Thank you for your kind words and feedback! We are glad to hear that you found our service to be great and punctual. Your satisfaction is our priority, and we appreciate your support.

Sears Home Services on January 24, 2024

Jessica R

September 16, 2024
Source: Google

Customer service response - Thank you for awarding us a solid 4-star rating, Jessica! If there's anything specific that we can do to further improve our Sears Appliance Repair and earn that extra star from you, please let us know. We value your support and look forward to serving you even better in the future.

Sears Home Services on January 22, 2024

Patricia C

January 18, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on January 19, 2024

Jose S

January 18, 2024

The technician came this morning have very well manners and discipline, and he did an excellent job

Source: Google

Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about our technician's manners and professionalism, as well as the excellent job he did. We strive to provide top-notch service to our customers and we're glad to hear that we met your expectations.

Sears Home Services on January 19, 2024

Michelle A

January 18, 2024

Great service. Professional, courteous.

Source: Google

Customer service response - Thank you for taking the time to leave a review. We are glad to hear that you found our service professional and courteous. We appreciate your feedback!

Sears Home Services on January 19, 2024

Patricia H

February 08, 2024

The technician was very helpful and prompt

Source: Google

Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and we are glad to hear that our technician was helpful and prompt.

Sears Home Services on February 08, 2024

Average Rating: 4.3/5 (372 reviews)
Chat