5110 Pacific Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (343 reviews)

Susan C

November 06, 2024

Pleasant and very capable. Thank you for your service.

Source: Google

Customer service response - Thank you for your kind words, Susan! We're glad to hear you found our service pleasant and capable.

Sears Home Services on November 06, 2024

Edward G

November 05, 2024

Repairs made at represented time. Tech was knowledgeable and courteous.

Source: Google

Customer service response - Thank you for your review, Edward! We're glad to hear our technician was knowledgeable and courteous, and that the repairs were completed on time.

Sears Home Services on November 05, 2024

linda L

October 29, 2024

Ben is very friendly and explains everything he is doing with the freezer!

Source: Google

Customer service response - Thank you for your review, Linda! We're happy to hear that Ben's friendliness and clear explanations made your experience positive.

Sears Home Services on October 29, 2024

Michael M

October 22, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on October 22, 2024

Richard D

November 18, 2024

Great service Bob was great

Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on October 20, 2024

Ruby B

October 01, 2024

Very pleased with Ron, I'm disappointed that Sears will not give seniors a discount or a military discount, I've had Sears services for many years now, maybe I should check around for another service that do give estimates and discounts to Seniors and Military 🪖. I just had Sears service's out for my refrigerator and my garage door in the last two week, Ruby Bahr From Stockton, Ca

Source: Google

Customer service response - Thank you for your feedback, Ruby. We're glad to hear you were pleased with Ron's service, and we appreciate your loyalty over the years. Your comments regarding discounts have been noted, and we will consider them for future improvements.

Sears Home Services on October 01, 2024

Keith B

September 28, 2024

Excellent technician. Honest and helpful!

Source: Google

Customer service response - Thank you for your kind words about our technician, Keith. We're delighted to hear you found the service honest and helpful!

Sears Home Services on September 28, 2024

Deidre C

September 15, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on September 15, 2024

Gabe E

September 10, 2024

Keith was fantastic! There were many failures with the sears notification appointment system, but Keith was able to salvage a potentially extremely disappointing experience. Big thanks to Keith!

Source: Google

Customer service response - Thank you for your feedback and for highlighting Keith's fantastic service. We're glad he was able to turn the situation around, and we appreciate your understanding.

Sears Home Services on September 09, 2024

Marcia W

September 05, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on September 05, 2024

Average Rating: 4.3/5 (343 reviews)