5110 Pacific Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ruby B
Very pleased with Ron, I'm disappointed that Sears will not give seniors a discount or a military discount, I've had Sears services for many years now, maybe I should check around for another service that do give estimates and discounts to Seniors and Military 🪖. I just had Sears service's out for my refrigerator and my garage door in the last two week, Ruby Bahr From Stockton, Ca
Customer service response - Thank you for your feedback, Ruby. We're glad to hear you were pleased with Ron's service, and we appreciate your loyalty over the years. Your comments regarding discounts have been noted, and we will consider them for future improvements.
Sears Home Services on October 01, 2024
Keith B
Excellent technician. Honest and helpful!
Customer service response - Thank you for your kind words about our technician, Keith. We're delighted to hear you found the service honest and helpful!
Sears Home Services on September 28, 2024
Deidre C
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 15, 2024
Gabe E
Keith was fantastic! There were many failures with the sears notification appointment system, but Keith was able to salvage a potentially extremely disappointing experience. Big thanks to Keith!
Customer service response - Thank you for your feedback and for highlighting Keith's fantastic service. We're glad he was able to turn the situation around, and we appreciate your understanding.
Sears Home Services on September 09, 2024
Marcia W
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 05, 2024
Charleen A
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 04, 2024
Arne L
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 25, 2024
Lydia S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on August 19, 2024
Robert D
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 18, 2024
alicia V
He was very courteous and thoughtful for using his shoe covers in our home. He checked all the vans to make sure that they were opened. And the ones that I wanted clothes to make me sure they were close he. Also suggested that we have our airdocs checked which we will do as soon as possible..
Customer service response - Thank you for acknowledging our technician's courteousness and the thorough inspection of your appliances. We're glad to hear you appreciated the advice on the air ducts and look forward to serving you in the future.
Sears Home Services on August 14, 2024
