2200 W Florida Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
John R
Bill was very informative, courteous and professional. I would highly recommend him for any repairs in the future.
Customer service response - Thank you for your fantastic review, John! We're thrilled to hear that Bill provided you with informative and professional service, and we appreciate your recommendation.
Sears Home Services on September 07, 2024
Merri J
Our technician Howard is so nice, professional and knowledgeable. He even cleaned up when he was done and explained what caused our issues with our dryer. Note he was our same technicians when our refrigerator was leaking. Such a well knowledgeable man and truly knows what customer service is about. I pray he around if anything else should break. Great hire Sears is lucky to have him and thanks for sending Howard again to handle our repair needs.
Customer service response - Thank you for your wonderful review, Merri! We're thrilled to hear that Howard provided you with exceptional service and expertise once again. We're indeed fortunate to have him on our team!
Sears Home Services on September 07, 2024
V F
He was friendly and on time, actually early which was nice. Unfortunately he couldn’t fix my dishwasher so I had to run out and purchase a new dishwasher.
Customer service response - Thank you for your review, V Foley. We're glad to hear our technician was friendly and punctual, but we're sorry to learn that your dishwasher couldn't be repaired.
Sears Home Services on August 28, 2024
Gwendolyn C
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 27, 2024
3_ H
Great experience as always. Technician was very professional, polite and well informed on what needed to be done. Fixed my oven and tested it. Great job!!
Customer service response - Thank you for your fantastic review! We're delighted to hear that our technician provided you with professional and efficient service, and successfully fixed your oven.
Sears Home Services on August 27, 2024
Sheldon A
Very. Professional and Knowledgeable people , Very helpful, knew exactly what the problem was with my washer. Thank you
Customer service response - Thank you for your 5-star review, Sheldon! We're thrilled to hear that our team was professional, knowledgeable, and helpful in resolving your washer issue.
Sears Home Services on August 27, 2024
Laurie M
Bill M. is amazing definitely an asset to this company his professionalism and knowledge excellent!! He had the needed part and my washing machine was fixed. We had been dealing with another company horrible communication. I will only deal with this company now!
Customer service response - Thank you for your fantastic review, Laurie! We're delighted to hear that Bill M. provided you with excellent service and resolved your washing machine issue. We're honored to be your preferred choice!
Sears Home Services on August 21, 2024
Tina A
Very friendly completed the work in a timely manner.
Customer service response - Thank you for the 5-star review, Tina! We're delighted to hear that our team was friendly and efficient in completing the work.
Sears Home Services on August 18, 2024
maria V
Rick was great, he took the time to explain what each part was for & how it works. He was very efficient & knowledgeable
Customer service response - Thank you for your wonderful review, Maria! We're thrilled to hear that Rick provided you with efficient and knowledgeable service, and took the time to explain everything thoroughly.
Sears Home Services on August 18, 2024
Pastor S
My check was awesome. Very professional. Kept the area clean. I appreciate it that.
Customer service response - Thank you for your kind words! We're glad to hear you appreciated the professionalism and cleanliness of our service.
Sears Home Services on August 13, 2024
