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1982 E 20th St Reviews
Read reviews from customers who used our services at 1982 E 20th St
Total reviews
184
Average Rating
4.4/5
He did amazing job blessed to have his services
Maria C,
Customer service response - Thank you for your review, Maria! We're glad to hear that you were pleased with the service provided.
Sears Home Services on 1744591463596
Shima S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1742956398513
Technician Miguel was very professional and knowledgeable. He had our oven up and running within one appointment! However, the appliance warranty/customer service experience was less than desirable. We started the process at end of Dec 2024, the issue was finally resolved after 8 cancelled/no show appointments. 03/05/2025
Audrey C,
Customer service response - Thank you for your review, Audrey! We're glad to hear that Miguel provided professional and knowledgeable service. We apologize for the inconvenience with the warranty process and are working to improve our service.
Sears Home Services on 1741214410859
Miranda R,
Customer service response - Hi miranda, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1740961858065
Magali A,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1737933569674
Punctual, professional and explained and solved the problem.
Kathryn M,
Customer service response - Thank you for your review, Kathryn! We're glad to hear that our technician was punctual, professional, and able to solve the problem.
Sears Home Services on 1737933767836
Julie (,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1736998120039
Elda L,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1736823781302
Problem was taken care of.
Bobbie B,
Customer service response - Thank you for your review, Bobbie! We're glad to hear that your problem was resolved.
Sears Home Services on 1733039144860
These 5 stars are for Lawson, the tech who came to my house. My entire experience with Sears has been awful! But Lawson was the only honest, kind, hard worker I’ve experienced in the last 4 weeks it’s taken me to get my refrigerator fixed! Without him it never would have happened. The customer service on the phone and the other techs were all useless. Thank you Lawson for taking your time, having pride in what you do, and putting customers first.
Sarah D,
Customer service response - We apologize for the trouble you've faced, Sarah. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1731986987216
