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1982 E 20th St Reviews
Read reviews from customers who used our services at 1982 E 20th St
Total reviews
179
Average Rating
4.5/5
The technician's skills were great, 5 stars for that. But my appointment was from 8-12 and he didn't arrive until almost 7pm. I took the day off work when I could have went to work and wasted my entire day waiting since the appt kept getting pushed back.
Carolyn W,
Customer service response - Thank you for the amazing 5-star review, Carolyn! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779508382082
Repairman was to the point and ready to go. He tried to order the part but his system wouldn’t let him. Machine not working but sears repair man was very communicative and did his best.Austin was very quick to find the problem by listening to what we did and his use of the internet and companies resources was impressive. Got to solution very quickly and was clean working and an extremely nice gentleman. I would rate Austin 5 stars.
adam,
Customer service response - Thank you for your feedback, Adam. We're glad the repairman was communicative and did his best, and we apologize for the issue with ordering the part.
Sears Home Services on 1779202550452
Margaret L,
Customer service response - Thank you for the amazing 5-star review, Margaret! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778006323509
Great service. Thankful we got Sears!
Nan R,
Customer service response - Thank you for your feedback, Nan! We're glad to hear you had great service and are thankful for choosing Sears.
Sears Home Services on 1775518562412
Jimena I,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1774398173497
RICHARD P,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1773796187939
Brian was great!
laura R,
Customer service response - Thank you for your review, Laura! We're glad to hear Anthony was great, but we're sorry for the scheduling issues and that the problem wasn't fully resolved. Please contact us directly so we can assist further.
Sears Home Services on 1773188216615
Deanna S,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1773015906275
John H,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1772670389540
Lawson our technician was very thorough and fast! He was able to identify the issue and get everything working again pronto. Very kind and thoughtful as well. He came out on his birthday! Thank you, Lawson!
Erin L,
Customer service response - Thank you for your review, Erin! We're glad to hear that Lawson was thorough, fast, and kind, even coming out on his birthday to get everything working again.
Sears Home Services on 1772584489098
