1982 E 20th St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Bonnie T
The repair man was friendly,courteous,and he did a great job.I just wish,that I hadn't had to Wait,Sooo long,to get Someone to finally repair it.you need a much Better CUSTOMER SERVICE.Where customers can actually talk to a Human being..Not a robot
Customer service response - Thank you for acknowledging our technician's professionalism and quality of work. We apologize for the wait and are actively working on improving our customer service to ensure more direct and efficient communication.
Sears Home Services on August 11, 2024
Chuck N
Customer service response - We apologize for not meeting your expectations. Please visit searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Your feedback is important to us.
Sears Home Services on August 08, 2024
Galankala F
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 04, 2024
Marilyn C
Miguel is fantastic! Unfortunately he was not sent out until two other techs ordered the wrong parts! I think this was the 7th service call in 7 months! We finally have ice again!
Roger D
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 20, 2024
Reagan F
Customer service response - A big thank you, Reagan, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 19, 2024
Harley S
Did a great job and very professional.
Customer service response - Thank you for recognizing our professionalism and the quality of our work! We're glad we could meet your expectations.
Sears Home Services on July 17, 2024
Jose G
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 15, 2024
Kirsten G
Always prompt and professional!
Customer service response - We're thrilled to hear you found our service prompt and professional! Thank you for taking the time to leave us a review.
Sears Home Services on July 03, 2024
Brent G
Courteous, efficient, on time, and pleasant.
Customer service response - Thank you for your kind words; we're thrilled to hear about your positive experience with our service!
Sears Home Services on June 30, 2024
