1982 E 20th St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Maureen G
Brian was great: professional and knowledgeable. He solved the problem and gave us tips for caring for our appliances in the future.
Customer service response - Thank you for your review, Maureen! We're glad to hear that Brian provided professional and knowledgeable service and offered helpful tips for future care.
Sears Home Services on November 10, 2024
Juliann C
Brian was very professional and friendly. Great service,
Customer service response - Thank you for your review, Juliann! We're glad to hear that Brian provided professional and friendly service.
Sears Home Services on October 29, 2024
James H
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 15, 2024
David C
My technician was very prompt, knowledgeable and friendly about my appliance's
Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician provided prompt, knowledgeable, and friendly service.
Sears Home Services on October 08, 2024
Sarina B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 28, 2024
Bryon L
Great service, personable technician, on time and quality service
Customer service response - Thank you for your kind words, Bryon! We're delighted to hear you had a great experience with our service and technician.
Sears Home Services on September 02, 2024
Bonnie T
The repair man was friendly,courteous,and he did a great job.I just wish,that I hadn't had to Wait,Sooo long,to get Someone to finally repair it.you need a much Better CUSTOMER SERVICE.Where customers can actually talk to a Human being..Not a robot
Customer service response - Thank you for acknowledging our technician's professionalism and quality of work. We apologize for the wait and are actively working on improving our customer service to ensure more direct and efficient communication.
Sears Home Services on August 11, 2024
Chuck N
Customer service response - We apologize for not meeting your expectations. Please visit searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Your feedback is important to us.
Sears Home Services on August 08, 2024
Galankala F
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 04, 2024
Marilyn C
Miguel is fantastic! Unfortunately he was not sent out until two other techs ordered the wrong parts! I think this was the 7th service call in 7 months! We finally have ice again!