1982 E 20th St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Bryan N
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on May 28, 2024
Deb J
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on May 28, 2024
Stephanie J
Lawson was awesome!! Friendly, professional, knowledgeable, and my Whirlpool fridge's ice maker now works like it's brand new! :)
Customer service response - Thank you for your great review! We're thrilled to hear Lawson was able to get your ice maker working perfectly again.
Sears Home Services on May 28, 2024
Agathe W
Austin called me ahead and was on time. He was very courteous and went the extra length to make sure my washer was either fixed quickly or replaced. I am extremely pleased with his service
Customer service response - Thank you for sharing your positive experience with Austin's service and his determination to ensure your washer was quickly attended to. We're thrilled to hear you're extremely pleased!
Sears Home Services on May 21, 2024
Linda M
Customer service response - Thank you so much for the fantastic 5-star rating, Linda! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on May 21, 2024
Robert H
The repair service was done quickly. The service man explained what he was doing and why. Gave advice as how to prevent the same thing from occurring in the future.
Customer service response - Thank you for sharing your positive experience with our repair service. We're glad to hear that our technician was helpful and informative.
Sears Home Services on May 20, 2024
Dave J
Professional & Competent, called prior to coming and upon arrival. Good customer service
Customer service response - We're delighted to hear about your positive experience. Thank you for acknowledging our professionalism and customer service.
Sears Home Services on March 31, 2024
Garry L
quick, friend, but much later than I would have though for his arrival.....waited for the 4 hour window, showing up after that timeframe.
Customer service response - We apologize for the inconvenience caused by the delay in our arrival and appreciate your recognition of our quick and friendly service. Thank you for your feedback.
Sears Home Services on March 25, 2024
Sherry T
He was very informative. Let us know what was going on and and we had 4 other companies out to take of our new washer. He was the first one to tell us it's not the washer, but the pipe in the wall. Thank you and now we can move forward.
Customer service response - We're glad to have provided you with the insight needed to address the real issue. Thank you for acknowledging our service, and we're here whenever you need us.
Sears Home Services on March 20, 2024
Lindsey W
Customer service response - A big thank you, Lindsey, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 18, 2024
