Sears Home Services
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  1. Home
  2. Locations
  3. Arizona
  4. Phoenix
  5. Sears Heating and Air Conditioning
  6. 4401 E. Baseline Rd
  7. Reviews

4401 E. Baseline Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.1/5 (23 reviews)
October 31, 2021
Overall rating

Appears to be an excellent product and Chris our installer did a great job thank you looking forward to bill our salesman calling me next year

JAMES, J, SHOW LOW, AZ

Customer service response - We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!

Sears Home Services on October 31, 2021

October 03, 2021
Overall rating

Everything was done as I requested and the job was done very nice and professional. Will recommend seers to my family and friends.

EDWARD, G, WINSLOW, AZ

Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.

Sears Home Services on October 03, 2021

September 19, 2021
Overall rating

My installer was personable professional and took real pride in his work. He went above and beyond. He was terrific!

ANDREA, H, Tucson, AZ

Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.

Sears Home Services on September 19, 2021

September 11, 2022
Overall rating

Everyone was excellent love the windows! They went in fast and easy. Will recommend to anyone!

SHAYLA, P, SPRINGERVILLE, AZ

Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!

Sears Home Services on September 11, 2022

July 31, 2022
Overall rating

Nearly everything went well. A delay in receiving the evaporator caused a delay in installing the system but that was ok.

JOHN, S, SHOW LOW, AZ

Customer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.

Sears Home Services on July 31, 2022

November 14, 2021
Overall rating

the windows are beautiful I can see the backyard clearly for the first time. The installation went smoothly.

MARGARET, Y, Tucson, AZ

Customer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.

Sears Home Services on November 14, 2021

October 17, 2021
Overall rating

Happy with my counter top. Just need a few things to complete the job.

JUDY, L, Mesa, AZ

Customer service response - Dear Judy, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.

Sears Home Services on October 17, 2021

May 08, 2022
Overall rating

Quality of equip by Carrier does not disappoint;installer was competent and professional.

JANE, M, SNOWFLAKE, AZ

Customer service response - Dear Jane, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.

Sears Home Services on May 08, 2022

April 17, 2022
Overall rating

Project missed deadlines lack of communication project manager quit/let go department closed which left us with a lot of questions.

PAULA, W, MESA, AZ

Customer service response - Dear Paula, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.

Sears Home Services on April 17, 2022

March 13, 2022
Overall rating

Project was to be done before Christmas due to contractor/company errors not completed until the end of February. I have walls damaged by the company

ANNE, H, Apache Junction, AZ

Customer service response - Dear Anne, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.

Sears Home Services on March 13, 2022

Average Rating: 4.1/5 (23 reviews)

Showing 11 - 20 reviews

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