Tukwila, WA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 73 Reviews
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Not satisfied with service had problems with refrigerator for the pass three years.Hi Eva, thank you for taking the time to send your review. We are sorry for that your repair experience has not been what you expected. A member of our care team will contact you via email to assist you.We greatly appreciate and value your feedback. Thanks.
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Technician, Gordon, performed an excellent job. He went above and beyond to locate the part within an hour and had our dishwasher running before our holiday party.
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Marlon and his trainee did a fantastic job from beginning to end of the repair process. Professional, expert analysis of the problem and a fast repair. They even had the correct replacement heater coil in the service vehicle. Could not have asked for more. Well done!!
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was well within the time window to show up to my house. Teach was knowledgeable and shared tips for self maintenance.
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The repairman seems to have corrected the problem with the Icemaker. I have been pleased with the service and repair. .
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Freezer motor froze over on Thursday unable to get service til Monday. Freezer defrosted and many items thrown out. When repair arrived Monday the freezer motor was working again. Repair didnt know why and since all ok nothing he could check. He left and said to call limmediately if it happened again !
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I used them before and was good
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I used them recently and I was very satisfied.
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The technician did a great job explaining the issues and results
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THE TECHNICIAN WAS VERY POLITE AND HELPFUL EXPLAINING ***** (5 STARS) a pathetic deterioration of product quality and customer satisfaction. Our less than one month old kitchen range has burn marks as a result of the FIRST self cleaning cycle. AND, there some kind of "gunk" inside the oven door window - also first appeared after the first self cleaning cycle. We have been customers of the Sears appliance warranty program for 30 years, and not had a complaint- only complements and recommendations. Now our new 5 year warranty protection for our new stove must be handled by Sears Outlet (where we bought it) even though we bought the protection at the same time and from the same agent as the update for 6 other Sears products. Your "required" fields should separate work and policy. There should be a "not applicable" entry.Hello Lincoln, we are very sorry you have not had a good experience with your repair service this time around. We would like to ensure this issue has been taken care of for you. Please lookout for an email from our Care Team for further assistance. Thank you.