Tukwila, WA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 42 Reviews
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Repair tech was very cordial and friendly. I wish the service included cleaning the machine.
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I called on the 14, service was done on the 15, the technician was on time, efficient, I am very happy with this service!
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I called on the 14, the service was done on the 15, within the time window they gave me. The technician was friendly, knowledgeable, and finished within the time I Expected!
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Excellent tune-up for 5 year old washer and dryer. Parts replaced. Technician very pleasant and knowledgeable. Thank you.
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The technician walked me through the steps he was performing, ensuring everything was working correctly. Outstanding customer service skills!We love to see this!! Thank you for taking the time to let us know about your recent service visit. We are thrilled to see that you had a great experience and that your tech was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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Hello Sharleen, Thank you for taking the time to submit a review. We look forward to working with you in the future. Thank you for choosing Sears! ^CS
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The dryer had a noise at times that sound like a metal zipper flipping around. The Tech heard the noise when lifting the dryer top part up. I believe this Tech was thorough however the noise came back the next day. I called Sears within a few days and told the telephone Tech the noise is loud and put the phone up to the dryer noise. Sears has not contacted me back to set up an appointment for a recheck since the last call to them. I was not transferred to anyone.Hello Jerry, I am sorry this has not been taken care of. I would like to see if there is a way for me to assist you. Please check your email for further support information. Thank you for your time. ^CS
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The gentlemen was very polite and really knew his business. I would like him to come every time I needed help.Hi there! We are so glad our tech helped you out during their visit. It is great to see how he adhered to our golden service standards by providing pleasant and comprehensive service and went above and beyond to help you. We are excited to have you as part of our Sears family and we look forward to have him serve you once more! ^OC
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The technician was really nice and fixed the original issue but now there is another issue that we had to deal with over the Thanksgiving holiday. And we have to wait another week for someone to come out to take a look at this issue.Hello Kanani, Thank you for taking the time to submit a review. I would like to see if there is a way for me to assist you. I will be reaching out to you via email with further support information. Thank you for your valuable time. ^CS