Tacoma, WA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 180 Reviews
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Annual service. Received some new advice - much appreciated. Also, confirmation regarding my maintenance and home care of the washer/dryer.Hello Tom, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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After a week of waiting for the repair schedule, a tech came out and didn’t bother to diagnose nor run a test in the refrigerator to see what’s the problem was. He then did some cleaning and told me that the fridge would work after this if I let the fridge unplugged for 6-8 hours. Waited 2 days the fridge still had the same problem of not cooling down. I called the sears repair department and the person I was talking to was trying to charge me labor and diagnose fees when there was no diagnose that was done nor actual repair process of the actual problem.Hello Keo, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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The repair men were courteous, knowledgeable and were good at communicating the problem and detailing the repairs needed.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Came yesterday and restored our 16 year old washer to new!Hello Martin, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Plan was to replace two mower deck mandrels. Only one was replaced. New battery was installed but cables were placed in an odd location. Technician left without talking with me about the repair .HI ZACHARY ,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Did a decent job, but some how they don't remember doing it !We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I use them for my annual maintenance checkup service.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I use them for my annual maintenance checkup.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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I use them for my annual maintenance checkup.Hello Esther, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I use them for my annual maintenance checkup.Hi Esther, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!