Tacoma, WA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 159 Reviews
-
This was my first time to use this service. I was a little bit leary as I saw some reviews that did not sound good. But my experience was good. They called ahead and the technician was great. He arrived on time and found the problem. It was an easy fix.
-
Resolved my issue!Hi Tracy, thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future
-
Service person was able to fix my stove usable for the stove top which I appreciate. Unable to repair the oven as parts no longer available. It gives me time to shop for a replacement.
-
The technition failed to fix the ice maker for the fourth time, leaving me without ice for over six weeks and told me if I complain the they will just move me further down the list of available appointments. They also cancelled two appointments less than one hour prior to their scheduled arrival time after confirming the appointments by email and phone the previous day!Hi Ronshar, thank you for taking the time to send us your feedback. We apologize for your repair experience. A member of our care team will contact you via email to assist you.
-
Five ok ok ok
-
Took them awhile and several returns. Still waiting to see if it will be good to go as this is a frost issue.
-
what service it would be awesome if they just showed up when they sayHi Joana, thank you for taking the time to send your feedback. We apologize for your repair experience. Did you get service? A member of our care team will contact you via email, to assist you further.
-
Found problem and fixed fast.
-
At least Sears Home Services exists. I have had to have my dryer repaired 3 times over the course of nine weeks. The parts are never in stock or on hand. Nor can you speak to anyone local about the customer experience. I will never use Sears Home Services again. It’s a disservice.Hi Angela, thank you for taking the time to send us your feedback. We understand your frustration with the repair and sincerely apologize. A member of our care team will contact you via email to see how we can assist you.
-
Happy with service repairman