4502 S Steele St Ste 100 Reviews
Showing most recent reviews from verified customers of Sears Home Services
dishwasher
He was very polite and efficient. Won't know if problem is corrected until we use dishwasher over the next several days.
Donald H, Federal Way, WA
Happy with this repair
Charles was very knowledgeable and fixed my refrigerator right away - thank you!
Shari R, Tacoma, WA
I've Machine Blockage
There was an ice cube caught way in the back. You couldn't see it until the whole back was taken apart. He did a great job finding the issue.
Suzanne D, Tacoma, WA
Refrigerator
Service and knowledge great will use again for any repair
Terry P, Federal Way, WA
Great technician not so great scheduler
Had my scheduled service canceled by Sears three times in a row. Fourth try the technician was outstanding. Wish we didn't have to wait a month for the repair to happen, though.
Kristine T, Lakewood, WA
Appliance Repair the
The person did a great job fixing what needed to be repaired. Doing it in a timely manner.
Frank B, Steilacoom, WA
Washer Repair
Knowledgeable and friendly. On time with scheduled time. Would highly recommend.
Douglas S, Lakewood, WA
Great service.
Charles coming to my house took the overall experience with Sears from 2 stars to 4 stars. He was knowledgeable, professional and polite. I just couldn't give 5 stars because the time for arrival kept changing. It went from 2, to 3, to almost 5 o'clock. I know our window was 1:00 to 5:00 but customers still should have a better estimate of arrival time. Also, Sears cancelled a prior appointment with me 30 minutes before the end a 4 hour wait window. In the end the problem was fixed and our washer use running again.
Donald W, Lakewood, WA
Top of the Line
So professional and identified the problem immediately. Plus gave tips for preventing future problems. He is the best!
Michael K, Tacoma, WA
Repair service.
Repairman David H very prompt and expedient 5 Star customer service.
Darden S, Tacoma, WA
