Roanoke, VA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 333 Reviews
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Very prompt service. Problem was figured out quickly. Very professional and friendly.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears PartsDirect!
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I gave my review two stars, because Sears came the same day, had great communication as to when the repairman would show up, and was able to fix the problem in less than 45 minutes. I was extremely happy with that. According to the guidelines of writing this review, I'm not allowed to mention any costs. It also says that if I'm having customer service issues to contact them. There is no way to get a human on the phone, especially one in the U.S. I tried just about every number I could find on Google. If the price wasn't so insanely high (at least four to five times higher than a local person), I'd be telling everyone to call Sears for appliance service. They could make a fortune doing repair work, but for that price, I can't afford to call them again. Maybe that's why Sears was able to come the same day.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {{homeservicereviews@transformco.com}} and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Wonderful and speedy service! Our technician was outstanding and helpful!!We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I used them last Friday and will definitely use them againThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Great serviceWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating.
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ok with timingThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Booked on line on Sunday evening and repair was completed on Tuesday.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Had to wait until 4 pm for arrival. But, service great and he wore a mask the entire time.Dear Robert, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Job well done.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Solid in all ways. Quick, courteous and capableDear Mona, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!