4812 VALLEY VIEW BLVD NE REPAIR REVIEWS
All reviews are from verified customers of Sears Home Services
Parts and work
The time you have to wait for parts the parts should be on the truck thanks it will save a lot of time.
Marlene F, Dublin, VA
Adam was polite, professional and knew exactly how to repair my dishwasher
Janet M, Roanoke, VA
Very fast and very friendly service would highly recommend and will be using again if needed
Keiana E, Vinton, VA
Sam has repaired several appliances for us. He is organized, efficient and very knowledgeable. He is also the most pleasant person we've had on any service call. Outstanding gentleman and outstanding results. Highly recommend.
Steven & Diane, Radford, VA
Easy to use scheduling App and quick confirmation of the appointment. The service window of 8am-5:00pm made it hard to plan my day. Im glad the technician called when he was 40 minutes away. Great repair job, clean and professional. Tested the dryer to ensure it worked properly and it does. The "clean and maintenance" charge was something i was not aware off until i received the service invoice via mail. Although This repair was significantly higher than expected, I am satisfied with the quick turn around from scheduling to completion. What was not covered or communicated was warranty time frame for the part which I felt should have mentioned. This was strictly a transactional sale and in the future I will do more research before I engage in a call.
Ronald W, Salem, VA
Adam had a pleasant personality. He repaired our stove in a timely manner.
Sheila S, New Castle, VA
Friendly and Knowledgeable
Our technician was courteous and gave us our options with no pressure. He explained the issue well to my elderly parents and allowed them time to make a decision. Would recommend.
Barbara B, Salem, VA
Roy is very good and communicates well
Roy was supposed to be here Friday, but his truck broke down. Because of that he didn't have lift equipment today but knowing what he had didn't have I prepared for him and he did fine
Maria H, Roanoke, VA
Adam was quiet and polite. He fixed the issue without apparent difficulty.
Banne D, Eagle Rock, VA
Very professional and nice left the area where washer was like he found it
James H, Roanoke, VA
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