Fairfax, VA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.2 out of 5 stars

Sort by:
1–10 of 433 Reviews
  1. Repair - great job!!

    Overall rating

    see details
    The technician provided excellent service.
    RESTON, VA
    October 19, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  2. geat sevice

    Overall rating

    see details
    fixed the problem
    FAIRFAX, VA
    October 18, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  3. Review

    Overall rating

    see details
    On time and fixed!
    ARLINGTON, VA
    October 17, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  4. Very Pleased

    Overall rating

    see details
    Service arrives on time Explained what was needed and completed the work is a good amount of time. Nice person. C;eaned up after.
    ARLINGTON, VA
    October 17, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  5. Quick and effective

    Overall rating

    see details
    Used them about two weeks ago to replace a pilot ignitor. They diagnosed the issue, sourced a part (including driving to pick it up), repaired and reassembled the oven in under an hour and a half. Price was fair and while the repair technician told me about the Sears Home Warranty, he did not try to to push or over sell it.
    ARLINGTON, VA
    October 06, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  6. Repairs Did Not Work

    Overall rating

    see details
    The AUG 21 repair to our Kenmore drier did not work. The heating element continues to heat long after the drier cycle has completed, while still only one drying cycle produces any heat. We seem unable to schedule a follow-on service without being charged an additional $75 despite the 90 day warranty period. Can anyone help us????
    ARLINGTON, VA
    September 30, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  7. Excellence service from the technician that assigned to the job

    Overall rating

    see details
    great service!
    STERLING, VA
    September 30, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  8. Great service

    Overall rating

    see details
    The equipment was fixed as soon as possible.
    RESTON, VA
    September 27, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  9. Dishwasher repair went well

    Overall rating

    see details
    My Whirlpool Dishwasher started leaking badly 4 1/2 years into its initial warrantee. I called sears service nd they came out promptly, diagnosed the problem. They had to order the part but it came quickly and the installation went well. All under my 5 year warrantee .
    OAK HILL, VA
    September 27, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  10. Service was perfunctory

    Overall rating

    see details
    The service was basic and perfunctory. The technician did not offer any extra value-added suggestions or services. He did not run the washer with water in it to test the cycles.
    HERNDON, VA
    September 23, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse