12000 Fair Oaks Mall Reviews

Read reviews from customers who used our services at 12000 Fair Oaks Mall


Total reviews

427


Average Rating

4.5/5

Service
January 04, 2026
Overall rating

Technician was great and knowledgeable and experienced, took time to Diane problem

Rouf S,

Centreville, VA
Repair furnace that was not heating
December 27, 2025
Overall rating

Hai worked vigorously and efficiently to fix the problem. He quickly identified the malfunction, replaced the defective part, and checked out the system operation thoroughly afterward. He assiduously cleaned the internal working area of the furnace, closed it up and dealt with the resulting paperwork. Overall excellent, knowledgeable and efficient work. Highly recommend him.

Mar�a H,

Mc Lean, VA
Excellent service
December 27, 2025
Overall rating

Cesar provided an excellent service addressing the issue of our washer machine

Luz B,

Herndon, VA
Thank you Solomon
December 23, 2025
Overall rating

Professional through and helpful Thank you so much happy holidays

Kathy M,

Herndon, VA
Thank you
December 22, 2025
Overall rating

Excellent service and expertise We appreciate the excellent job they did. Thank you !

Jonathan P,

Mc Lean, VA
Good Professional
December 12, 2025
Overall rating

The service technician was knowledgeable, professional, and courteous. He explained the issue well and answered questions in detail.

Ashish S,

Fairfax, VA
Heating system
December 10, 2025
Overall rating

Hai did a great job and he resolved the heat issue. Hai was easy to work with and a very polite technician.

Fred R,

Reston, VA
The Best
December 08, 2025
Overall rating

He was thorough in his process to repair the refrigerator and oven, and kept me informed throughout the process.

Roy T,

Vienna, VA
Homeowner
December 04, 2025
Overall rating

I will rate Sadiq with 5 stars review with highly satisfied. He is very professional, friendly and knowledgeable technician.

Leonard K,

Clifton, VA
Service Order 13100091
November 26, 2025
Overall rating

Mr. Asif was the last in a line of technicians who came to evaluate/fix our washer. He validated an earlier assessment and initiated a replacement claim for us. He was very professional, well-informed, and had direct access to live people at Sears who could (finally) get things moving.

Erin B,

Vienna, VA