12000 Fair Oaks Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great Service
Good communication and professional diagnostics. Mustafa was very thorough and provided good recommendation.
SK, Vienna, VA
Home Service to repair dryer.
An excellent customer service experience. Technician was friendly, helpful and knowledgeable. Took the time to explain and outline the problem and repairs. We couldn't ask for anything more! Thank you 🤗
Michael P, Burke, VA
Review of service by Mohammad
Mohammad was very professional. He examined my dryer and told me the rollers were worn out and need to be replaced. He gave me a quote which, unfortunately, was too high that it would be better to just buy a new one. So I didn't go ahead with the repair.
Carmelita J, Herndon, VA
Microwave/Oven Combo
Mustafa was very knowledgeable and professional. He took his time to diagnose the issue and identified root causes. Subsequently, he provided recommendations that was suitable considering the age of the unit.
MS, Vienna, VA
Great.
Understood the problems and made corrections. Excellent customer service.
John H, Centreville, VA
repaired dishwasher
Madjid did an excellent job diagnosing and repairing the dishwasher.
Joseph R, Vienna, VA
pleased with Sediq
I was pleased to see Sediq again. He worked hard to solve the problem, kept me abreast of what was happening, & answered all my questions.
John M, Vienna, VA
Refrigerator Repair
Madjiid expertly checked the various functions of our ice maker, found that the ice maker was defective. He checked his truck, found a factory replacement on board, replaced the defective unit successfully. We thanked him for restoring our ice maker on the first visit! Bravo!
Thomas M, Centreville, VA
Refrigerator bottom freezer light repair
Very courteous, very knowledgable about the refrigerator & its lighting. Bottom Freezer light didn't work; repair is done through wiring above the right door. Explained his procedure, repaired the connection & checked the overall health of the refrigerator in a timely fashion. Very pleased..
Jill J, Fairfax, VA
Very polite and knowlable
Good job ! And promptly got to my house as scheduled. Thank you Mrs Terrell
Barbara T, Fairfax, VA
