3030 Gateway St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (173 reviews)
Magician!
June 12, 2025
Overall rating

Jim was courteous, friendly and knowledgeable. He called when he was 10 mins away and treated our appliances and home with care. He worked his magic and got the vent working. We were so thankful. We had been waiting for over 6 weeks for service. 😁

Carla S, Florence, OR

Great service
June 09, 2025
Overall rating

Very professional and helpful

Heather -, Depot Bay, OR

Repair stove top burner
May 29, 2025
Overall rating

My repair man was Clean, on time & did a professional job.

Diane M, Reedsport, OR

Great service but get the technicians name correct.
May 28, 2025
Overall rating

The repair technician did a great job but at least get his name correct it certainly is not as stated. Also I have been receiving at least 2 e mails a day with your promotions and offer of additional services, including the day prior and day of the service which was quite unnecessary nor wanted. Also when responding to your e mail promotions including this one I get a pop up warning that your web site is not secure.

Peter O, Florence, OR

Washing machine
May 23, 2025
Overall rating

Jim was very friendly and helpful

Dana C, Veneta, OR

Dryer repairman
May 19, 2025
Overall rating

Prompt, efficient and friendly

Beverly S, Cottage Grove, OR

Wonderful service!
May 09, 2025
Overall rating

Jim was terrific, he helped me so much and explained a lot of things I didn't know about the washing machine because I just bought the house and there's no manual. I hope he is my technician every time, he's wonderful.

Nancy G, Eugene, OR

Samsung dryer
May 09, 2025
Overall rating

Excellent tech, knowledgeable and professional!!! Great guy, very polite and on time!

Laurel A, Cottage Grove, OR

Jenn Air
April 25, 2025
Overall rating

Jim evaluated oven too old to repair. No parts, and most likely breaking things if there were parts to install. Time for new unit. Kind, courteous, charges and options explained. Trustworthy.

David, Eugene, OR

GE freezer
April 21, 2025
Overall rating

Great technician. Very quick and thorough. Thanx! Will use next time.

Paul S, Eugene, OR

Average Rating: 4.7/5 (173 reviews)
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