Springfield, OR repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

1–10 of 50 Reviews
  1. Date for repair way too long

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    Service when finally available was excellent
    CRESWELL, OR
    November 13, 2022
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    We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears PartsDirect!
    Sears Home Services on November 16, 2022
  2. No service received

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    I received daily e-mail confirmations of upcoming service appointment. Our schedule was arranged to be available for the needed service. On the confirmed date, no service provider arrived and no call or text was received.
    COQUILLE, OR
    October 15, 2022
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    Thank you for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with us. We apologize for the inconvenience of having to wait between appointments. We take all reviews as feedback on how we can improve our service. If you would like us to look into your situation further, please email us at HomeServiceReviews@transformco.com. Please reference this review, thank you.
    Sears Home Services on October 19, 2022
  3. Great serviceman!

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    took time to explained everything clearly and completely
    ROSEBURG, OR
    October 05, 2022
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    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    Sears Home Services on October 07, 2022
  4. Very helpful.

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    Honest and good advice.
    EUGENE, OR
    September 27, 2022
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    We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
    Sears Home Services on September 27, 2022
  5. good service

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    was fast but good
    CRESWELL, OR
    July 01, 2022
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    We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears PartsDirect!
    Sears Home Services on July 07, 2022
  6. Great service

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    Sean was a fantastic! He was communicative prior to the appointment and during. He was knowledgeable and provided thoughtful explanation. He also checked in again before the end of the day. Refrigerator is working perfectly!
    SPRINGFIELD, OR
    June 03, 2022
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    Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    Sears Home Service on June 07, 2022
  7. Good job

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    thank you *****
    BEND, OR
    May 29, 2022
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    Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    Sears Home Service on May 30, 2022
  8. exceptional service

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    courteous, polite and very knowledgeable. I rate my technician an A+
    BEND, OR
    March 12, 2022
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    Dear Elizabeth, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    Sears Home Services on March 13, 2022
  9. Excellent service

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    Bruce did an exceptional job; he was timely, communicated great, and did great work.
    EUGENE, OR
    November 16, 2021
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    Dear Mary, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on November 16, 2021
  10. Great and friendly work

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    took a little longer than usual to get the service, but was worth the wait.
    MONROE, OR
    November 12, 2021
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    We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
    CSOFFLINE on November 13, 2021