827 Lancaster Dr Ne Reviews
Showing most recent reviews from verified customers of Sears Home Services
Courteous
Dale was Courteous and respectful of our property. I would like to have him again repair out appliances.
Nancy Morris, Salem, OR
Nice good tech
My tech that came out was very nice and explained to me in detail what was wrong. Very nice. Even called to let me know when he would arrive.
Tiffany N, Salem, OR
Friendly and Informative
James was very friendly and informative. Thank you so much!
Alisabeth M, Salem, OR
Knowledgeable and helpful
My tech was great. Got my system up and running. He was also very personable and nice to talk to.
Greg J, Salem, OR
washer repair
THE PROBLEM WAS QUICKLY FOUND AND FIXED. Thank you James.
Richard B, Salem, OR
James was very knowledgeable and took care of the problem!
James arrived on time and went right to work investigating the source of our Maytag washing machine's unusual noise. He found the source and fixed the problem, and it's been working great ever since!
Terry K, Keizer, OR
Excellent Service
Thank you Jim for being thorough! Long Story short, we bought the extended warranty on a washer. The counter weight broke and caused havoc. Assurant, extended warranty company, was not so easy to work with, but Jim, handled them professionally and advocated for his customer to get the washer problem fixed in a timely manner! Very knowledgeable and friendly. I'm sure he puts up with a lot of crap on the daily, but it doesnt crush his spirit. Good Customer Service goes a long way in today's world!
Sellers, Salem, OR
Fast, good tech!
Quick initial response. They ordered the CORRECT part early. Had it here for several weeks before tech could come out. Tech was fast, accurate, pleasant and technically good. This is third time Sears has responded to a AHS warranty call and EVERY time they have been excellent!
Tim C, Canby, OR
James H. Washer and Dryer service
James did a great job and was fully prepared to answer my many questions. He is very well informed about washers and dryers and the many types available. Very educational visit.
Lillian B, Silverton, OR
Super helpful and friendly
Steven was professional, knowledgeable, and friendly. He realized an error with the part ordered and got a replacement to fix our dishwasher.
Seanmccarth C, Silverton, OR
