Rochester, NY repair reviews

All Reviews are from verified customers of Sears Home Services.
4.4 out of 5 stars
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1–10 of 186 Reviews

  1. As Always Freindly and Professional

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    Got problem with dishwasher fixed in no time! Thank God for our warranty!
    W HENRIETTA, NY
    November 22, 2019
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  2. Quick and Efficient

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    He was able to diagnose the problem quickly.
    PITTSFORD, NY
    October 11, 2019
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  3. Tech at the top of his class!

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    Issue with our dishwasher was accurately diagnosed and a solution was presented.
    HENRIETTA, NY
    September 02, 2019
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  4. Great Service

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    Prompt ,polite, honest !!! All great !
    ROCHESTER, NY
    August 19, 2019
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  5. Good service

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    Great service and good details in the explanations.
    CHURCHVILLE, NY
    August 09, 2019
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  6. technician was great. getting the appointment was a nightmare. Spoke to 4 different people and everyone lied to me. NOT GOOD.

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    I will never use your service again.
    ROCHESTER, NY
    April 28, 2019
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    Thank you for your feedback. We appreciate your business and will forward your comments to the appropriate team.
    SHS Social Care Team on May 09, 2019

  7. Dishwasher still not working

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    Dishwasher still not working after technician replaced circuit board. Seems to want to start, but does not cycle thru or hold water. Also; soap dispenser did not / does not open up and dispense soap into dishwasher.
    PITTSFORD, NY
    January 26, 2019
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    We're sorry to see that your dishwasher still isn't working. We have sent you a separate email requesting additional information. Thanks!
    SHS Social Care Team on January 29, 2019

  8. Excellent troubleshooting

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    He was great at communicating how the washer's electronics functioned and why it threw the error code. Also traced the cause very quickly after retrieving the internal error code. It turned out that the hot water supply faucet valve in my home had calcified, leading to the consistent abort of washing cycles.
    ROCHESTER, NY
    January 12, 2019
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  9. Overall rating

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    November 19, 2018
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  10. thorough

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    Vince performed a thorough yearly maintenance check.
    ROCHESTER, NY
    November 06, 2018
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