Rochester, NY repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 189 Reviews
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After my appointment was rescheduled, the technician just removed one panel from the back of the refrigerator (which I had already done). He wasn't interested in my description and analysis of the problem, and did not respond to my request to remove one internal panel to check.Hi Richard, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Our tech was very and didn't offered suggestions and alternatives to a repair that wasn't necessary. I appreciate that he did just "do".
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Completed in short order with no fanfare
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Got problem with dishwasher fixed in no time! Thank God for our warranty!
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He was able to diagnose the problem quickly.
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Issue with our dishwasher was accurately diagnosed and a solution was presented.
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Prompt ,polite, honest !!! All great !
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Great service and good details in the explanations.
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I will never use your service again.Thank you for your feedback. We appreciate your business and will forward your comments to the appropriate team.
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Dishwasher still not working after technician replaced circuit board. Seems to want to start, but does not cycle thru or hold water. Also; soap dispenser did not / does not open up and dispense soap into dishwasher.We're sorry to see that your dishwasher still isn't working. We have sent you a separate email requesting additional information. Thanks!