10300 Little Patuxent Parkway Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (520 reviews)
Refrigerator repair
May 20, 2025
Overall rating

The technician was on time and polite, he was also very professional and thorough!

Pauline B, Gwynn Oak, MD

Repair of Frigidaire Refrigerator
May 14, 2025
Overall rating

Mr. Jeffrey B was quick, efficient, came early and explained what he was fixing on my fridge. I was very happy with his service and will recommend.

Carol S, Catonsville, MD

review
May 12, 2025
Overall rating

all great no complaints. do not like the review process requiring at least 10 words

Dee W, Gaithersburg, MD

Sears provides excellant service
May 12, 2025
Overall rating

Thanks for resolving the issue with the washer. THANKS for the support

John B, Ellicott City, MD

Great quality work
May 07, 2025
Overall rating

Mr. Olimpiu arrived on time, diagnosed the problem and worked a resolution professionally, he was aware of all the engineering steps needed to solve the problem with a sophisticated heat pump LG dryer. Great honest technician.

Kareem, Laurel, MD

Great service
May 07, 2025
Overall rating

Checked everything fully and determined the best next steps for my situation. Thx.

Cindy G, Columbia, MD

Great
May 04, 2025
Overall rating

He was great and efficient! Very knowledgeable

Keba T, Randallstown, MD

Customer CARE at its Best
May 01, 2025
Overall rating

My service tech Ujwal was the very best in servicing my dryer! He not only was fast and efficient, he cared about what he was doing and was extremely informative and helpful. He was so knowledgeable and skilled at performing the repair, I was able to gather information about my appliance and care for it properly in the future. He went above and beyond and now we don't want anyone but him if ever there's a problem again! Thank You!

Jacquelines B, Windsor Mill, MD

Excellent service
April 28, 2025
Overall rating

The technician was very knowledgeable, professional, and courteous. I only wanted a diagnosis and he provided one very quickly. Well worth the diagnosis fee!

Bijayendra K, Clarksville, MD

Mr. John provided exceptional service!
April 25, 2025
Overall rating

My husband and I were very frustrated that our HVAC unit was not working yet again, as it seems to malfunction every spring. Sears dispatched Mr. John as our service tech and he was extremely polite, professional, and knowledgeable. My husband and I were extremely pleased with his skill, experience, and attention to detail. While we hope that we don't have any more issues with the unit, if we do...we will certainly request Mr. JOHN to come service the unit!

Shanna S, Woodstock, MD

Average Rating: 4.8/5 (520 reviews)
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