Columbia, MD repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 146 Reviews
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Freezer is not working correctly. Technician was suppose to request that someone else come to my house since he wasn't a refrigerator technician. I haven't heard from anyone.Hello Linda, we are sorry to hear you have not been followed up with regarding this matter. We would lover to help! Please look out for an email from our Care Team. Thank you!
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The ice maker was not functioning properly. The technician, after removing the freezer door, indicated the problem was with the switch in the door. He jury-rigged it with paper and tape, which prohibited the door from closing securely. As such, cold air from the freezer is escaping and warm air from the outside is getting into the freezer causing a great deal of frost to be produced in the freezer. Now, everything in the freezer is covered in frost! This is a MOST UNSATISFACTORY result! FYI: After removing the jury-rigged paper and tape, the freezer door still does not close properly with the result being cold air from the freezer is continuing to escape and warm outside air continues to get into the freezer creating more frost! I AM EXTREMELY DISSATISFIED WITH THE WORK DONE AND THE RESULTS!!!Hi , thank you for taking the time to send us your feedback. We apologize for your repair experience. A member of our care team will contact you via email to assist you.
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Very knowledgeable and courteous no
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Quite efficient
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I used them last week, great job
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Jeff fixed it the first time when Pro Appliance Services could not in 3 weeks.
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Good work.
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Was to arrive between 10am and 2pm. Arrived a little after 2pm. Otherwise, the service was great.
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Our rep. was excellent!
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Our rep. was excellent!