Columbia, MD repair reviews

Came quickly and had our washer fixed in a day even though it needed parts that were not on the truck.

The technical failed to properly repair the hot water heater. In the process of replacing a defective control valve, he broke off the fill valve . He said he could not fix it and that I would need to call a plumber. He walked out and left me with an inoperable water heater. It cost me a significant amount of to fix the broken valve. What awful service.

From my initial call to the completion of my side by side repair the team performed well

I am very unhappy with your new contractor

The title says it all: this has been going on since early April. Three visits in which tech left our range in worse shape than we had started with: all burners worked but one had a problem, and now we have only two working burners. Now about 6 weeks later we are still hoping for information on how replacement will be handled. Promises made but not kept--we don't doubt sincerity of agents, but communication within Sears needs to be addressed, and access by customers to info must be improved.

I am very pleased with technician and his work. He worked in the rain without hesitation, showed my how to adjust deck hight and provided good advice on how to keep mower operating properly. As a result of this technicians work I plan to renew my service policy for another 3 years.

Personable, a great sense of self and knowledgeable.

I requested change from May 3 to May 6. Technician did not show or call on May 6.

My 12 yr old clothes washer was repaired quickly and correctly on the first call. The technicians were professional and friendly. The repair cost was very reasonable for the Service completed.

Happy with them.