641 Customer Reviews

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SERVICES AVAILABLE IN Columbia
Are you looking for home services in Columbia? We've got you covered! Whether you need appliance repair, heating and air conditioning service, or carpet cleaning, we have experts in your area.
Schedule your repair service appointment today!
Here's what one of our technicians says about working for Sears Home Services:
As a local technician with over 15 years in the field, I take pride in serving the Columbia, MD community. I've seen firsthand how essential timely and reliable home services are for our residents. Whether it's fixing a faulty fridge or getting a dryer back in action, I'm here to help. My approach is straightforward: arrive prepared, diagnose the issue quickly, and ensure everything runs smoothly before I leave. If you're in need of expert appliance repair near me, rest assured that you're in good hands. Let's keep your home running like a well-oiled machine!
LOCATIONS NEAR COLUMBIA
FIVE STAR SERVICE
With more than 500k 5-Star Reviews, you don't have to take our word for it.
Zarryu
He is humble and professional,he clarify the issues on my refrigerator and told me what he is doing in details and he fixed it 2 appointments.Thank you Zarryu.
Nardos K, Laurel, MD
June 24, 2026
Sears rep
Definitely give him 5 stars,he's definitely formative. He was excellent
Sharod H, Gwynn Oak, MD
June 24, 2026
Reliable
Great technician We did his job in a shortest amount of time with expertise knowledge and to the precision of a satisfaction
Syed R, Clarksville, MD
June 18, 2026
Sears Kenmore Series 80 Series dryer (older- >15 yrs.)
This particular technician has been outstanding, overall experience with him was truly amazing- thorough, timing thus instance today was fairly good yet AI scheduler was not at all ideal- dryer emergency last Friday p.m.- 1st time anyone came is this afternoon- 6-7 days later. Thankfully with 4 new parts this time!! I had 2 new parts 1-2 months ago!! The 1st time 2 months ago tech. came w/o parts so almost wasted trip then delay for follow-up replacement parts (2 vs. 2 ordered)!! Thank you, hallelujah. Amen!! Thank God I purchased service warranty so no extra charge after this new $100 service call charge. Amen!! B.A. Fox Howard County/Ellicott City, MD
Beth F, Ellicott City, MD
June 03, 2026
Review
He was great! Efficient and kind! Definately recommend and would use again.
Nicole T, Columbia, MD
May 21, 2026
My ice make is fixed
Saifudin was on time, he did a good job and showed me what the issue was and how to prevent it from happening again. Friendly. My ice make is working again.
Tolawo I, Laurel, MD
May 13, 2026
Donta
Service Technician Donta was very professional and knowledgeable and provided excellent service.
Jarvis G, Elkridge, MD
May 11, 2026
Very helpful and nice
Jeff B was so patient and kind , taking the time to find out exactly what was wrong. He ordered the parts and came back and installed them . Made sure everything was in working order before he left . So very kind .
Nancy H, Columbia, MD
May 05, 2026
Jeffrey was excellent
Jeffrey offered better options than what I could find on the internet. Ms Hall
Glynnis H, Windsor Mill, MD
May 02, 2026
Not Worth Anyone's Time
Service guy was fine. But unless Sears can viably repair a refrigerator, this is a useless waste of everyone's time, especially for customers. It's a scam, really, that a new part costs as much as buying an entire new refrigerator. It seems that Sears is fishing for that one customer willing to pay that exorbitant price.
Russ B, Elkridge, MD
April 29, 2026
