10300 Little Patuxent Parkway Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (522 reviews)
Excellent service
April 28, 2025
Overall rating

The technician was very knowledgeable, professional, and courteous. I only wanted a diagnosis and he provided one very quickly. Well worth the diagnosis fee!

Bijayendra K, Clarksville, MD

Mr. John provided exceptional service!
April 25, 2025
Overall rating

My husband and I were very frustrated that our HVAC unit was not working yet again, as it seems to malfunction every spring. Sears dispatched Mr. John as our service tech and he was extremely polite, professional, and knowledgeable. My husband and I were extremely pleased with his skill, experience, and attention to detail. While we hope that we don't have any more issues with the unit, if we do...we will certainly request Mr. JOHN to come service the unit!

Shanna S, Woodstock, MD

Great service
April 23, 2025
Overall rating

Great service. Technician was on time and professional. Would use again.

Alyson S, Dayton, MD

Great service!
April 19, 2025
Overall rating

Thanks for great customer service. Technician was great. Highly recommended.

Andy T, Columbia, MD

Knowledgeable, courteous, and professional.
April 17, 2025
Overall rating

Jerry saw the problem immediately and was quite prompt in resolving the issue. He also explained the airflow and the temperature switches for my refrigerator. I'm grateful.

Omolara S, Columbia, MD

Looking for Mighty Mouse
April 16, 2025
Overall rating

Mohammad checked the back of my refrigerator in search of a dead mouse that was decaying and letting off a bad odor. He recommended that it would be best to get the whole house warranty for all my aging appliances. He answered all my questions, was very informative, and honest.

Janet H, Woodbine, MD

Refrigerator
April 11, 2025
Overall rating

Came and installed part. All went well

Michael L, Columbia, MD

Service
April 10, 2025
Overall rating

Jeffrey was very nice and helpful. He showed up on time and was able to get our refrigerator fixed within a timely manner.

Malkiat B, Ellicott City, MD

Exceptional service
March 11, 2025
Overall rating

Jeff was knowledgeable, caring, and professional. He is a jewel. Very good encounter would give him a ten rating

Dwayne D, Randallstown, MD

Dryer
March 11, 2025
Overall rating

John was the best he knows is stuff very professional.

Andre B, Baltimore, MD

Average Rating: 4.8/5 (522 reviews)