10300 Little Patuxent Parkway Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (523 reviews)
Excellent service by John
May 23, 2025
Overall rating

John from Sears is excellent and very knowledgeable.. Figured out the problem quickly. Explained the entire process very well and next steps are outlined in detail. Thanks to John for his excellent service and commitment , dedication and communication . All in all very great service.

Kalyan G, Marriottsville, MD

Dishwasher issue
May 22, 2025
Overall rating

Sears worker was courteous and addressed the issue quickly. A new part was needed and ordered immediately.

Valerie L, Windsor Mill, MD

Refrigerator repair
May 20, 2025
Overall rating

The technician was on time and polite, he was also very professional and thorough!

Pauline B, Gwynn Oak, MD

Repair of Frigidaire Refrigerator
May 14, 2025
Overall rating

Mr. Jeffrey B was quick, efficient, came early and explained what he was fixing on my fridge. I was very happy with his service and will recommend.

Carol S, Catonsville, MD

review
May 12, 2025
Overall rating

all great no complaints. do not like the review process requiring at least 10 words

Dee W, Gaithersburg, MD

Sears provides excellant service
May 12, 2025
Overall rating

Thanks for resolving the issue with the washer. THANKS for the support

John B, Ellicott City, MD

Great quality work
May 07, 2025
Overall rating

Mr. Olimpiu arrived on time, diagnosed the problem and worked a resolution professionally, he was aware of all the engineering steps needed to solve the problem with a sophisticated heat pump LG dryer. Great honest technician.

Kareem, Laurel, MD

Great service
May 07, 2025
Overall rating

Checked everything fully and determined the best next steps for my situation. Thx.

Cindy G, Columbia, MD

Great
May 04, 2025
Overall rating

He was great and efficient! Very knowledgeable

Keba T, Randallstown, MD

Customer CARE at its Best
May 01, 2025
Overall rating

My service tech Ujwal was the very best in servicing my dryer! He not only was fast and efficient, he cared about what he was doing and was extremely informative and helpful. He was so knowledgeable and skilled at performing the repair, I was able to gather information about my appliance and care for it properly in the future. He went above and beyond and now we don't want anyone but him if ever there's a problem again! Thank You!

Jacquelines B, Windsor Mill, MD

Average Rating: 4.8/5 (523 reviews)
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