Louisville, KY repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 94 Reviews
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Used them before
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When I called for the repair appointment, I explained to "Leslie" (man) that the machine was 38 yrs old. I was told that this would NOT be a problem. When the repair man got there (scheduled between 10 and 2) at 3:30 (AFTER I called to find out WHERE he was), he said that the machine was too old to get parts for. Needless to say, I was less than pleased.
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Exterior part was a different color even though correct part #.
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Great Service
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The price for repair seemed to be a guess. It was almost $500. For that price I could buy a new dishwasher. It may be my fault but I was surprised the visit did not include a cleaning of the dishwasher. After the tech left, I YouTube it and cleaned it myself. It actually appears to be working better. Time will tell. The tech was very professional and nice to talk to.
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She was very nice and quick did her job well thank you
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Service window 8 to 5 Tech arrived at 5:50 PM, brought no tools inside, 5minutes later he pronounced water heater in perfect condition just like the previous 2. At 5:55 he was gone. Did I get the service I was supposed to?Thank you for taking the time to bring this to our attention! We would love the opportunity to take a look and see how we can help out with this. If you would please check your email for further information we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
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After diagnosis technician was able to fix problem quickly. Happy with service received.