Louisville, KY repair reviews

He got backup because I insisted.

I think my technician’s name was Eric. He was very friendly and didn’t laugh that I dropped a hanger down the link vent trying to hook the link. He found the hanger in the drum cover. He also cleaned all the link from the underside of the dryer. He was impressed that it was so clean since this was the 3rd time in 25 years I have had it professionally done. I told him, I always clean the tray and will no longer is a hanger only my long vacuum extension. He also told me I have good heat and air pull. He also advised me to get a smaller outside vent.

He explained everything that he was doing at the time

I have had my mower serviced in the past and have never paid as much as I did on this occasion. The only difference this time was a belt was replaced. However, I was charged for labor for changing the oil and for slipping on a new belt. Never again will I call for your service.

Always in time frame given or early.

was able to get garage door opener serviced in a timely manner

Used them before

When I called for the repair appointment, I explained to "Leslie" (man) that the machine was 38 yrs old. I was told that this would NOT be a problem. When the repair man got there (scheduled between 10 and 2) at 3:30 (AFTER I called to find out WHERE he was), he said that the machine was too old to get parts for. Needless to say, I was less than pleased.

Exterior part was a different color even though correct part #.

Great Service