Terre Haute, IN repair reviews

A plus thank you

I am very pleased with the repairs, and it went fairly quick.

good it works

I have a problem with Sears trying to charge extra for cleaning because their washers have no way to remove the lint, hair etc that is being trapped in washer and subsequently lands on my supposedly clean clothes:-( ,

Still has not fixed my refrigerator, has been out at least 6 times. This time to find out the electrical board they put in last time,(that didn’t work) was the wrong one. So 4 months without a refrigerator. I wonder how Sears or Kenmore big wigs would like to go without people’s everyday convince of being without a refrigerator??? FOR 4 MONTHS . Spent lots of money for it, the biggest they had,& not even a year old!!

Fast reply

Service was great but all day time frame (8-5) is too long to wait around for service repair. Having a morning or afternoon time slot would be much more convenient for the customer.

Got a service call scheduled right away and the tech was excellent in every way. Pleasant experience

Jacob was excellent and fixed the washer quickly. He was very knowledgeable and pleasant. I rate Jacob a 10. However the person tho made the appointment was not good. I had a range with issues also. They said couldn’t send a person to to both. But the very next day the same serviceman, Jacob, has to drive all the way back here and adjusted burners on range. That tied up two days and it was dumb! He also quoted me a lower price for second day, but no record of that and I paid full price. Check your recording, it’s on there. Thank you JACOB!

The washer runs like it’s suppose to , and the dryer drys the clothes like it’s suppose to thanks for fixing the washer right