Santa Rosa, CA repair reviews

Problem was fixed in no time, thank you.

I recommend a Warranty agreement with Sears. I have had one since I first owned my appliances and it comes with a free annual preventive maintenance check. Problems have been identified and then taken care of with the warranty.

Donnie is a super mechanic! He always gets the job done, as long as he has the correct parts. He deserves a raise!

Diagnosis was complete and repair went as scheduled. Nice work.

I called in for an appt. They came in two days and took care of my issues.

Washer was not fixed Repair man ran a test said the washer was okay. when we ran a load it stopped working again, like before. He tested it without clothes or a load in the drum. that seems to be the problem

We're into this now at least 14 service calls, in excess of 12 icemaker replacements and two circuit board replacements to repair the icemaker on a Kenmore Elite refrigerator (made by LG). Last repair lasted two cycles and quit!

As above. Thanks

After a very unsuccessful repair attempt by a technician who shall remain nameless, it SEEMS that our dishwasher is working again, thanks to Jose. I am waiting to make sure that our dishes, which had not been properly cleaned for some weeks awaiting repair, will become as spotless and shining as they had originally been after a cycle. In that case my assessment will be 5 stars.

Well prepared, arrived with correct tools and parts for service