Santa Rosa, CA repair reviews

GREAT SERVICE.

They were ontime

The Technician did not have training in the repair work needed, he did not have the correct tools for the job and did nothing to repair the air leak. He used his cell phone to make a video inside the freezer but when the phone screen showed light inside the freezer he said he did not know what it was. He then turned his phone pointing downward and the image was black so clearly when the phone was pointing upward it captured light entering the freezer. He dismissed this and told me he did not know why the phone captured light inside. I told him it was because light was entering the freezer obviously. He said "No that's not it" and told me to live with it as is. He did not adjust the hinges as he was suppose to. I need another technician to come out and make the adjustments; this guy is clearly unqualified.

It’s been nearly two months with this refrigerator problem. The compressor was replaced and it appeared to be working fine. A week later the freezer stopped freezing, started again and has been off and on. The tech came, went to check the pressure on the system and it turned off the compressor. He did a hard restart and it seemed fine. An hour after he left, the refrigerator started humming and vibrating, and now it’s completely broken again; no working freezer, no ice maker, and the fridge is slowly getting warmer each day.

Terrible experience!!!!

Tech arrived on time, was great at communicating what was needed

Very impressed with Mike, the technician who fixed my riding mower. Helpful, courteous and knowledgeable.

I had such a professional technician. He knew everything about each appliance and helped me understand maintenance.

The repair man knows his stuff. Was efficient, kind and took time to explain about workings of each appliance and how I could keep them in good working order

Service man was great. Courteous and taught me all about the machines which were 5 to maintain.