Santa Rosa, CA repair reviews

I appreciated the efforts of my service provider, who was very pleasant and made the choice to try out the least expensive and invasive solution to my refrigerator woes. Unfortunately, although there seems to have been some improvement, the bottom shelves are still filling with leaking water. I was told that, if that happened, a follow-up would involve ordering a new thermostat. I need to reschedule a follow-up.

Repairman was very professional

The repairman was very pleasant and saw the problem right away. Unfortunately, I need a new frig ...

Our very nice technician worked hard and somewhat efficiently with our three appliances he was being paid to clean and maintain. He did a nice job, felt satisfied with his service but not his company. I had a 1 to 5 service window. He arrived at 5:15 and was with us till 7:20 pm. When I tried to reach out to see if a tech was coming —- I was routed to India. I would lhave liked a local connection! No way to know if I was getting a tech or not .

The repairman arrived on time. He was thorough and professional. He did a great job on our stove repair.

My water heater ruptured and I needed a new Tank. contacted sears and said they could send someone out in 2 week, serviceman came and told me i indeed needed a new tank and sears would contact me they did contact me and said it would be 2 months before they had anyone available to replace my tank!

Fixed well

My repairman was prompt, courteous, thorough and very helpful. He was quite knowledgeable and always helps me learn how to care for my appliances.

The technician that came out was very helpful and knowledgeable

It is a week later and we still can’t use our dryer as we are waiting for a lint trap in the mail. Paid $300 and can’t use our dryer, not cool! Have to go to the laundry mat. Not cool!