100 Santa Rosa Plaza Reviews

Read reviews from customers who used our services at 100 Santa Rosa Plaza


Total reviews

137


Average Rating

4.6/5

September 22, 2026
Overall rating

Excellent, honest service

marc V,

September 08, 2026
Overall rating

Leroy was great, friendly and very thorough.

Jim D,

Customer service response - Thank you for your feedback, Jim! We're glad to hear Leroy was friendly and thorough during your service.

Sears Home Services on 1788909068108

August 13, 2026
Overall rating

Knowledgeable and worked fast.

Jennie S,

Customer service response - Thank you for your feedback, Jennie! We're glad to hear the technician was knowledgeable and worked fast.

Sears Home Services on 1786652998182

July 28, 2026
Overall rating

Patty S,

Customer service response - Thank you for the amazing 5-star review, Patty! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785280868747

July 22, 2026
Overall rating

The service was wonderful! Very communicative and kind. We also didn’t feel any sense of pressure while discussing our options.

Emily P,

Customer service response - Thank you for your feedback, Emily! We're glad to hear you found our service communicative, kind, and pressure-free.

Sears Home Services on 1784755186763

July 14, 2026
Overall rating

Nikolai B,

Customer service response - Thank you for the amazing 5-star review, Nikolai! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784062754062

June 29, 2026
Overall rating

Dawn F,

Customer service response - Thank you for the amazing 5-star review, Dawn! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1782756658322

June 19, 2026
Overall rating

Lynn C,

Customer service response - Thank you for the amazing 5-star review, Lynn! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781912667397

June 01, 2026
Overall rating

Arrived on time. Solved the problem and showed how I could fix the problem myself if it occurred again. Great service.

James N,

Customer service response - Thank you for your feedback, James! We're glad to hear the technician was punctual, solved the problem, and provided helpful advice for the future.

Sears Home Services on 1780411282827

June 02, 2026
Overall rating

Aliya P,

Customer service response - Thank you for the amazing 5-star review, Aliya! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1780361505722

May 26, 2026
Overall rating

Leroy did an excellent job of repairing our dishwasher that had been mis-repaired by a previous technician. Our dishwasher is still under warranty.

Mike M,

Customer service response - Thank you for your feedback, Mike! We're glad to hear Leroy did an excellent job repairing your dishwasher and resolving the previous issue.

Sears Home Services on 1779837225112

April 17, 2026
Overall rating

The technician was friendly and quick to fix door issue.

Mitchell C,

Customer service response - Thank you for your feedback, Mitchell! We're glad to hear the technician was friendly and quickly resolved the door issue.

Sears Home Services on 1776461256080

March 19, 2026
Overall rating

Antonio was knowledgeable and worked quickly. He gave me options, and explained and showed what the problem was. I appreciate the great communication from Sears and Antonio. And his thoroughness! Great customer service! I will use Sears Repair again when needed.

Susanne E,

Customer service response - Thank you for your positive feedback, Susanne! We're happy to hear that Antonio was knowledgeable, thorough, and provided great communication and customer service.

Sears Home Services on 1773879490065

March 17, 2026
Overall rating

The tech was very polite and explained everything that he found wrong and what he did to fix it.

Christy R,

Customer service response - Thank you for your positive feedback, Christy! We're happy to hear that our technician was polite and thorough in explaining and fixing the issues.

Sears Home Services on 1773795829136

March 15, 2026
Overall rating

Karen B,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1773623867036

March 13, 2026
Overall rating

Tita W,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1773360894802

March 06, 2026
Overall rating

Patrick was great. He was on time Very nice. Solved the issue quickly. He also showed me how to clean the pressure sensor myself.

Drake D,

Customer service response - Thank you for your positive feedback, Drake! We're happy to hear that Patrick was punctual, nice, and helpful in solving the issue and showing you how to clean the pressure sensor.

Sears Home Services on 1772755981261

March 01, 2026
Overall rating

Patricio is an excellent service professional. Knowledgeable, courteous and a pleasure.

Valerie M,

Customer service response - Thank you for your positive feedback, Valerie! We're happy to hear that Patricio was knowledgeable, courteous, and a pleasure to work with.

Sears Home Services on 1772419702467

February 26, 2026
Overall rating

The service was great once they finally got here. Your AI is awful absolutely awful. It’s not the people it’s your system.

Rebecca B,

Customer service response - Thank you for your positive feedback, Rebecca! We're happy to hear that the service was great, and we appreciate your feedback about our system.

Sears Home Services on 1772155905060

February 24, 2026
Overall rating

Excellent technician. He was a pleasure to work with. I highly recommend him.

Robert C,

Customer service response - Thank you for your positive feedback, Robert! We're happy to hear that our technician was excellent and a pleasure to work with.

Sears Home Services on 1771892216273

February 17, 2026
Overall rating

Jill R,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1771288698024

February 01, 2026
Overall rating

Repairman had to lift refrigerator up a few inches to repair. He did this using tools; unassisted by anyone else.

Suzanne T,

Customer service response - Thank you for your positive feedback, Suzanne! We're happy to hear that our repairman efficiently handled the repair on your refrigerator.

Sears Home Services on 1769997218826

January 21, 2026
Overall rating

Claire N,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1769047188465

December 25, 2025
Overall rating

Jim G,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1766716261677

December 25, 2025
Overall rating

Work was done quickly. Arrived on time. Very nice service.

kristie E,

Customer service response - Thank you for your positive feedback, Kristie! We're happy to hear that the service was quick, punctual, and nice.

Sears Home Services on 1766715649499

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