San Rafael, CA repair reviews

All Reviews are from verified customers of Sears Home Services.
3.7 out of 5 stars

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1–10 of 159 Reviews
  1. Very good

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    First time I have used your service. Was pleased with the repair!
    SAN RAFAEL, CA
    April 16, 2019
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  2. great service

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    very professional
    SAN ANSELMO, CA
    April 13, 2019
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  3. Difficulty disposing of boxes and old parts.

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    Repairman wouldn't take boxes and old parts. I had difficulty disposing of them.
    SAN RAFAEL, CA
    April 10, 2019
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  4. bad service

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    call for service english poor time 1pm to 5pm day of service call at 9.15 am for please reschule from sears bad communicaton bewteen service and call center minmiun done by service tech talk to my friend longer than the service time very bad time even the floor mang. could not speak well i had a washer dryer dishwasher regf idge for the service last time great service
    NOVATO, CA
    April 04, 2019
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    We're sorry that you did not have a good experience on the phone. Thank you for your feedback. We appreciate your business and will forward your comments to the appropriate team.
    SHS Social Care Team on April 10, 2019
  5. Excellent service.

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    Technician was familiar with the particular product and addressed all of my concerns. I give the highest marks for this particular technician.
    PETALUMA, CA
    January 21, 2019
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  6. great service

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    He was the best I've had out here in 20 years!
    NOVATO, CA
    January 18, 2019
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  7. Problem may have been solved

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    I was very happy with the technician. I will not know whether I am happy with the repair until some time goes by and I see if the problem was solved.
    NOVATO, CA
    January 06, 2019
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  8. Great service!

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    Promptly handled issues and left working appliance.
    NOVATO, CA
    December 07, 2018
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  9. Overall rating

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    November 17, 2018
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  10. Home Service Technician was fantastic but phone pe

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    Your phone personel are very poor. Cant speak more slowly and clearly when asked to do so.
    SAN RAFAEL, CA
    November 04, 2018
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