San Rafael, CA repair reviews

The Best!!

good service

Service was good

The service repairman was terrific! I'm so glad I contacted SHS!

Had to set up second service to hopefully get the refrigerator working right. By the time my second appointment arrived it will be 1 month without my refrigerator.

What can I say. The fridge is still not fixed despite a replaced compressor. It’s running 10-15 degrees above what it should be. Another service person is coming today. So yes, the service people have been fine but not verifying if the appliance is actually fixed before leaving is a total drag.

Great service, fast and polite.

He was on time. He called me when he said he would. no one told me to empty the freezer ahead of time. He needed me to give him towels to wipe up my floor.

Had a excellent tech. He was in and out within in a few minutes. Mde sure everything was working perfect before he left.

The service repair guy was nice and knowledge able but the fridge door never showed up. We've been waiting over 6 months now. Sears sent us a broken, dented door that didnt work. Broken door was never picked up and we are still waiting for another door to arrive. Very unsatisfied with Sears. I've called several times and always wait on hold for 30min - an hour. I'm always told the door is on it's way and it never arrives when it's supposed to. Then I call back get put on hold and am told it's gonna be another month with no explanation.