9000 Northgate Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (141 reviews)
Fantastic service
February 07, 2025
Overall rating

Mike and Mike did a great job repairing my refrigerator. It is so quiet now.

Anna S, Petaluma, CA

Thank you for sending me the very best repair man
February 06, 2025
Overall rating

If all of your technios are as good as Antonio you're the Very Best. 10 STARS.

Madeline T, Novato, CA

Repair of dryer
January 31, 2025
Overall rating

Leroy was professional, knowledgeable and does excellent work! He made sure I was aware of the issue and how he repaired the machine! I would definitely recommend Sears and Leroy for any repairs to my friends based on this contact, lucky to have him as a employee thank you

Robert R, Novato, CA

Excellent service
January 10, 2025
Overall rating

Leroy was pleasant and very knowledgeable. Quickly identified the issue and worked around tight confined area, great perseverance to get the job done. Very professional and pride in his work. Big thank you! Also the AI scheduling feature was great. All the updates via text and email made this a seamless process when you are stressed about your washing machine being down. Hugh value add.

Leeann W, Petaluma, CA

Dishwasher
January 08, 2025
Overall rating

The technician was both Pleasant and informative and respectful as well.

Barbara M, San Anselmo, CA

Sears dishwasher technician
January 07, 2025
Overall rating

Bobby was the 6th tech to work on my 23 yr old dishwasher. He had to remove and then replace the pump that had previously been ordered. He worked efficiently and gave me clear directions as to a possible follow up.

Dawn M, Petaluma, CA

excellent work
December 17, 2024
Overall rating

Antonio, arrived on time, knew just what to do, fix the problem easily

Mark W, Woodacre, CA

Refrigerator repair
December 11, 2024
Overall rating

Antonio was friendly, quick, and efficient. After having had 3 other technicians, Antonio completed the repair.

Nancy K, Sonoma, CA

Absolutely great service! Antonio was very professional and
December 10, 2024
Overall rating

Antonio really knew his stuff and solved a difficult problem,

Susan P, Mill Valley, CA

Bobby is the best!
December 04, 2024
Overall rating

Bobby is very professional and super kind and caring. He even tells jokes 😆 I had the pleasure of having him come to my home twice (once for my dryer and today for my gas stove. I highly recommend him!!

Cyndi T, Novato, CA

Average Rating: 4.7/5 (141 reviews)