Los Angeles, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 566 Reviews
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The technician arrived, was pleasant, knew what to do and how to do it, put everything back where it was supposed to go, did a test to ensure all was working correctly, took the old cruddy piece away and was entirely p rofessional. Thank You!Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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I was told to buy a new machineDear Anahector, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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The tech was knowledgeable and helpful.Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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Great job!Thank you so much for this review! We are glad we were able to take care of you and meet your expectations. We will be sure to share this feedback with our team. Thank you for choosing Sears PartsDirect!
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Have to call back repair tech--He left my washer tub not put back like he found it.Dear John, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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It's really hard to connect with a live person by phone, and our designated appointment was canceled at the last minute. We are a pre school and we wanted the technician to come at our operating hours and they didn't so I had to pay someone to stay overtime to wait the next day.{{Ruth}}, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us with your name, address, and phone number associated with your account. Thank you.
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Everything works greatThank you for your 5-star rating! We thank you for your business and look forward to serving you again in the future. Thank you for choosing Sears PartsDirect!
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Did a good jobDear Endesha, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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The process to get the job started to begin with was inaccessible for my blind father, he was basically made to pay for nothing! No new part, no actual job done, what gives?We are sorry to hear that you did not have a positive experience with Sears PartsDirect. If you would like us to look into your situation further for you, please visit www.SearsPartsDirect.com and click the chat option on the bottom right corner to speak with a PartsDirect chat representative.
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I was so satisfied with the service I received I will definitely refer any friend and family member.We love 5-star ratings! Thanks for choosing Sears PartsDirect!