Los Angeles, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 529 Reviews
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Very satisfiedWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears Parts Direct for your part needs!
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The technician was very knowledgeable on what he was doing and explained everything to me.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears Parts Direct!
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Working with sears service is always a good experienceThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Still waiting for someone to repair my freezer. I have been waiting since July,2021 Please have someone to repair it..Brenda, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Used them last week. Washer was leaking water! Tech came same day and solved problem within 30 min. :)Dear Kirti, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Great job,Dear Noel, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Repairman identified problem with our 4 yr old Kenmore Pro refrigerator. Part needed has stopped being manufactured by sears. Repairman had no solution for us - except to call the Sears Part dept??? Wasn't that his job? This is a Sears product, and a Sears repairman, yet they have no solution for us on a $3k+ product that is less than 5 years old. I placed 6 calls to Sears Parts department, and finally someone suggested I purchase an LG part, because it MIGHT work. She handled that transactions, and I paid to have it expedited. 5 days later I received an email from Sears stating that the part is backordered for 2 months, and do I want to be put on a waitlist for it??? We have always tried to support American businesses, but sadly, Sears (now in bankruptcy) has lost our support.JB, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Good job. On time and fixed the problem. Have used this service several times over the years and will continue to do so.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I have problem with my washer and still wanting for Sears to fix or replace itDear Maria,, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at HomeServiceReviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
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did not want to repairWe apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {homeservicereviews@transformco.com} and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.