Los Angeles, CA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.1 out of 5 stars

Sort by:
1–10 of 276 Reviews
  1. Vladimir was very helpful

    Overall rating

    see details
    Vladimir was on time and courteous and quickly assessed and fixed the problem
    CULVER CITY, CA
    December 17, 2018
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  2. Horrible Service

    Overall rating

    see details
    Did not do proper maintenance on dryer. Left so much lint inside. Didn’t finish other work.
    LOS ANGELES, CA
    December 14, 2018
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  3. Very nice and helpful!

    Overall rating

    see details
    Pedro was very knowledgeable about the appliances.
    LOS ANGELES, CA
    December 11, 2018
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  4. Great service but there was a language barrier.

    Overall rating

    see details
    The technician was good but sometimes I could not understand what he was saying.
    LOS ANGELES, CA
    November 21, 2018
    Was this review helpful to you? Yes · 1 | No · 0
    Report abuse
  5. Very nice, patient and experienced repairman.

    Overall rating

    see details
    I really liked Mateo. He did a great job explaining the problem with my dryer.
    CULVER CITY, CA
    November 18, 2018
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  6. Overall rating

    see details
    November 13, 2018
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  7. Overall rating

    see details
    October 15, 2018
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  8. On time and fixed!

    Overall rating

    see details
    What a great experience. I received the confirmation before, he came right during the window scheduled, figured it out fast, and fixed my dryer. And he only charged me the service call price of $99. I have a 1 year old and can’t be without a washer and dryer, so I was so relieved. He was very nice and tidy too
    LOS ANGELES, CA
    September 21, 2018
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  9. Fair

    Overall rating

    see details
    Did not really fully check out the dryer but said it was ok and I could call again if there are problems. Would have liked a more thorough review. Came after the window given and no one communicated that they would be late. Fair appointment but not the best.
    LOS ANGELES, CA
    September 17, 2018
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  10. No one showed up

    Overall rating

    see details
    No one ever showed up. Called spoke to someone to reschedule. He said I would get a call within 2 days. Never happened
    LOS ANGELES, CA
    September 17, 2018
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Oh No!! We hate to see that this has happened and apologize for this total inconvenience. We would love to take a look and get someone back out there asap for you! If you would please check your email for further information we will be able to see how we can help. We appreciate your business and look forward to assisting you with this matter
    SHS Social on September 17, 2018