Los Angeles, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 505 Reviews
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My appliances are in excellent condition due to the Sears service they receive.Dear Mary, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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2nd time the technician advised they came by but we were closed only to find out they were going to the wrong location. Then once the technician showed up after having to reschedule due to their error, technician was rude as he advised "it didn't help him that we had insurance as how was he going to get paid". Overall poor customer service.Dear Melissa, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Fixed my Kenmore Freezer last Tuesday, and happily it’s still working!Dear Lisa, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The technician handled the problem quickly and successfullyHI Toya,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I’m very happy with the jobWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Clean up was not so good.Dear Keith, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Dryer didn't work after he left and when I called back for a follow up representative wanted to charge me. I really think this not worthy of any stars.Dear Raymond, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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I had service 3 days ago.Dear Janet, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Before I knew it, the service tech was out the door. No explanation as to what the services rendered were. Nothing.Dear Martha, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at HomeServiceReviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
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I use a week agoWe love 5-star ratings! Thanks for choosing Sears!