Sears Windows Service Reviews
Showing most recent reviews from verified customers of Sears Home Services
The color around the door was supposed to be white it was all red. The screen door was the wrong style doors were damaged.
THEODORE, L, Lacey, WA
Customer service response - Dear Theodore, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on July 31, 2022
old windows removed falling glass went everywhere.No caulk between window and jam. no insulation between windows.screens loose
CHRISTIE, A, Ocean Springs, MS
Customer service response - Dear Christie, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on July 24, 2022
Windows are excellentthe overall experience was satisfactory other than the installation person
ALAN, P, Sedalia, MO
Customer service response - Dear Alan, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on July 17, 2022
Hey did good work but some things weren't that grt missed some calling spots and didn't support the frame on sliding glass door
PENNY, C, STOCKTON, CA
Customer service response - Dear Penny, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on July 03, 2022
No team just one man took way too long to install didn't put things back when he was done and ruined one rose bush
DEBORAH, J, League City, TX
Customer service response - Dear Deborah, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on June 26, 2022
The sales representative was great but the representative to schedule the installation communication was not good.
TAMEKA, B, Staten Island, NY
Customer service response - Dear Tameka, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on June 26, 2022
Still waiting to complete the project and can not get a response from sears.
HILARIO, R, Manchaca, TX
Customer service response - Dear Heraria, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on May 22, 2022
The sales man did good and the installer did good everybody else not so much.
DELBERT, H, Salina, UT
Customer service response - Dear Delbert, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on May 22, 2022
We ordered our windows back in Sept. 2021. It took quite a long time for them to come in and the communication was not as clear as it could have been.
BRANDON, M, Acworth, GA
Customer service response - Dear Brandon, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on May 16, 2022
Window installation Tuesday. Window broken on installation. Bath remodel waiting reimbursement. Needs repair to damaged cross beam that holds doors.
STEPHEN, W, San Antonio, TX
Customer service response - "We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further for you, please write back to us HomeServiceReviews@ transformco.com."
Sears Home Services on May 08, 2022