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Sears Windows Service Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (768 reviews)
April 17, 2022
Overall rating

Overpriced and the worst customer service experience I've ever had. 8+ months to complete a job they said would take 10 weeks.

JONATHAN, G, Antioch, TN

Customer service response - Dear Jonathan, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.

Sears Home Services on April 17, 2022

April 17, 2022
Overall rating

Siding job not completed. Some work not done. Some work poorly done. Debris left on site poor job site clean up. Asking that project manager contact.

GREG, P, Milwaukee, WI

Customer service response - Dear Greg, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.

Sears Home Services on April 17, 2022

April 03, 2022
Overall rating

Poor cleaning furniture placement 18inch gash in my floor

DAVID, S, Memphis, TN

Customer service response - Dear David, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.

Sears Home Services on April 03, 2022

February 20, 2022
Overall rating

I would never use your services again.

MARY, B, Saint Helens, OR

Customer service response - Dear Mary, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.

Sears Home Services on February 20, 2022

January 23, 2022
Overall rating

do not ask for review if it wont take my comments

MARGARET, C, Medical Lake, WA

Customer service response - Dear Margaret, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.

Sears Home Services on January 23, 2022

January 16, 2022
Overall rating

I was charged for 17 windows14 installed contacted Transformx. Installer was paid for 17 windows. It appears he swindled both me and your company.

TODD, O, Baton Rouge, LA

Customer service response - Todd, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.

Sears Home Services on January 16, 2022

January 09, 2022
Overall rating

The service was not timely and there was so much lack of communication. This was a very frustration experience.

BERTHA, J, Houston, TX

Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.

Sears Home Services on January 09, 2022

December 26, 2021
Overall rating

project took more than twice a long to complete because o incompentant service

JEFF, A, MAGNA, UT

Customer service response - Dear Jeff, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.

Sears Home Services on December 26, 2021

December 05, 2021
Overall rating

I'm totally disappointed with the installation of all eight windows that were installed! I'm telling everyone I know not to go with Sears!!

MICHAEL, T, Wichita, KS

Customer service response - Dear Michael, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.

Sears Home Services on December 05, 2021

December 05, 2021
Overall rating

not enuf space 4 my review - suffice it to say very poor customer service and installation on 2 of 3 windows. find another contractor for windows

DAVID, W, SALT LAKE CITY, UT

Customer service response - David, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.

Sears Home Services on December 05, 2021

Average Rating: 4.3/5 (768 reviews)

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