Sears Home Improvement Reviews
Showing most recent reviews from verified customers of Sears Home Services
I have a screen that is defective.I was told by the installer he would stop in and take care of it If this is the way Sears is taking carenot good
JAMES, S, Harper, TX
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on December 25, 2022
The price it was expensive and I didn't get an itemized breakdown of the cost of each door. The storm door is very light
YVETTE, T, Philadelphia, PA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on December 25, 2022
Finished installing too late to ithe dark There were a lot of black tool marks. It needs to repair and paint.
INCHEOL, J, RODEO, CA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on December 25, 2022
Project not completed in promised timeframe. Windows needed a second coat of paint
LESLIE, B, Seattle, WA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on December 25, 2022
The contractors did a great job however I have not been able to get in contact with my project manager to setup a time for the inspection.
TROY, S, New Port Richey, FL
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on December 18, 2022
Good product very good installer but the administrators and communications was very bad
ALI, A, LEXINGTON, KY
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on December 11, 2022
Friendly and responsive team installed thermostat in wrong location. Does not work for this home or this family.
DJ, H, Chillicothe, MO
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on December 11, 2022
Greats sales poor third party putting up siding
PAULA, R, Cameron, NC
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on December 11, 2022
Customer service was bad. The actual worker where really good.
KAREN, A, WASHINGTON, DC
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on December 04, 2022
It took 3 days to do and left me with no heat for 2 days
LAURA, R, PUTNAM, CT
Customer service response - {{Laura}}, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on November 27, 2022
