Sears Heating and Cooling Service Reviews
Showing most recent reviews from verified customers of Sears Home Services
I had a new heating and air system installed/furnace replacement
PRISCILLA, C, Vallejo, CA
Understood the product as presented. Good followup. Installer was efficient and helpful. inspector was impressed with installation.
CHARLES, S, ROXBORO, NC
I'm very pleased with my new heating and air system. It is holding the temperature right on the setting both upstairs and downstairs.
JOHN, H, JONESBORO, GA
The work was performed in a timely manner.
JOE ANN, J, INGLEWOOD, CA
Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
Sears Home Services on January 22, 2023
Don't ask the question if I can't answer it. Heat pump good / salesman good / fail inspection passed the 2nd one. To much paperwork
JOHNNIE, M, Summerfield, NC
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on January 15, 2023
The installation crew for the furnace were first rate friendly and prompt.
WALTER, L, Grand Rapids, MI
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on January 15, 2023
It was Excellent and I would tell someone to check out Sears before buying anything else.
ROBERT, T, Santa Rosa, CA
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on January 15, 2023
Sales guy was great but they seemed to be a disconnect to the install side. There were many hurdles for this project
RICK, E, Troy, IL
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on January 15, 2023
Gas furnace humidifier thermostat replacement.
DAVID, C, BRONX, NY
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on January 15, 2023
Technicians were knowledgeable and respectful
DIANA, A, LANSING, MI
Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on January 08, 2023
