Heating & Cooling reviews

All Reviews are from verified customers of Sears Home Services.
4.2 out of 5 stars
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1–10 of 7838 Reviews

  1. Overall rating

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    The installation of my carrier Kenmore heater went extremely smoothly. Very very professional.
    RANCHO SANTA FE, CA
    January 29, 2023
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  2. Overall rating

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    It was really fast. But I had multiple people texting me for my credit card number after we had to change products.
    San Jose, CA
    January 29, 2023
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  3. Overall rating

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    Great consultation team. Great Installation team and honest. However project took too long to complete.
    WEST HAVEN, CT
    January 29, 2023
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  4. Overall rating

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    It was the low bid on a Carrier Forced Air Furnace replacement. The order was filled quickly and so far we have no problems with the installation.
    Concord, CA
    January 29, 2023
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  5. Overall rating

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    Carrier brand furnace and a/c installed in a very timely manner. Installers were very polite and professional.
    Martinez, CA
    January 29, 2023
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  6. Overall rating

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    I was please with the boiler and the workers
    JAMAICA, NY
    January 29, 2023
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  7. Overall rating

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    Furnace working great so warm
    JAMAICA, NY
    January 22, 2023
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    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    CS OFFLINE on January 28, 2023
    Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    Sears Home Service on January 24, 2023

  8. Overall rating

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    Bait and switch took 4 months to install. They approved the contract for HVAC install for $11430.77 then increased price to $13438.
    North Bergen, NJ
    January 22, 2023
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    Dear Natalia, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
    CS OFFLINE on January 28, 2023

  9. Overall rating

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    Excellent team they did a great job they were very informative on questions i had and resolved them. Thank you this is the second job in my home!
    North Baldwin, NY
    January 22, 2023
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    We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    Sears Home Service on January 24, 2023

  10. Overall rating

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    Excellent team from sales to furnace next day installation. Installers did a phenomenal job. Thank you everyone for getting us heat the next day.
    MARION, OH
    January 22, 2023
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    We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    Sears Home Service on January 24, 2023