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Heat pumps are remarkable HVAC systems that use the same sealed refrigerant system to heat and cool homes all year long. However, during extremely cold weather, you may see "Emergency Heat" displayed on your thermostat.
Emergency heat indicates that your heat pump system is using the backup electric heating element to heat your home instead of using the sealed refrigerant system for heating. In this article, we’ll explain how the heat pump system uses emergency heat to keep your home warm in certain situations.
KEY TAKEAWAYS

To understand how emergency heating works, you’ll need to know how a heat pump works and why emergency or auxiliary heating are necessary.
A heat pump works by extracting heat from the outside air (even in winter) and transferring it indoors. In cooling mode, the process is reversed, removing heat from inside your home to the outside. This dual functionality makes heat pumps highly efficient and environmentally friendly.
In the heating mode, hot refrigerant gas flows from the compressor to the evaporator heat exchanger inside the home to heat air circulated through the system and home by the blower fan. The refrigerant then moves through the outside condenser unit to draw heat from outside air. Next, the refrigerant flows back to the compressor to get heated up and pumped back through the evaporator to heat inside air.
However, as outdoor temperatures plummet, the heat pump’s ability to heat your home using the sealed refrigerant system diminishes. To compensate, heat pumps are equipped with an auxiliary (or supplemental) heat sources, such as electric heating element or gas furnace burner.
When outside temperature drop below 30 degrees, you’ll first see auxiliary heating kick in on your heat pump. The electric heating element or auxiliary furnace burner will activate at the same time that the heat pump sealed system continues to heat the home.
When outside temperature drops to a point where the sealed system of the heat pump isn’t able to heat the home at all, the compressor and sealed system shuts down and all heating is provided by the backup electric heating element or auxiliary furnace component of the heating system. “Emergency Heat” will displayed on the thermostat when this happens.
In some systems, you can manually choose emergency heating. When you start up the heat pump and the inside air temperature is significantly lower than the set temperature, the heat pump system may automatically enable emergency heating or auxiliary heating to initially heat up your home.
When a malfunction of the sealed system in a heat pump occurs, the thermostat and control system will activate emergency heating to heat your home while you schedule heat pump repair and get the sealed system back online. If the thermostat or control doesn’t automatically activate emergency heating, you can activate emergency heating manually on many heat pump systems.

Emergency heat is not meant for everyday use—it’s designed for specific scenarios. You should only activate emergency heating in these situations:
While effective in emergencies, relying on emergency heat comes with certain downsides:
Most modern thermostats and heat pumps are equipped with sensors and controls to determine when auxiliary heat should engage. In most cases, the system will activate the backup heat source automatically when necessary. However, you should manually switch to emergency heat if:
Emergency heat is a valuable feature that ensures your home stays warm during equipment failures or extremely cold weather.
While it serves an important purpose, it should be used sparingly to avoid high energy costs and unnecessary wear on your system. Understanding how and when to use emergency heat will keep your home comfortable and your HVAC system running efficiently.
By maintaining your heat pump and using emergency heat wisely, you can stay cozy all winter long without breaking the bank.
Rely on our skilled technicians to diagnose and repair your HVAC equipment, ensuring optimal comfort in your home.
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