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  1. Repair

Range won't turn off

Common reasons your range won't turn off

The most common reasons your range won't turn off are an inoperative electronic control board, dead power supply board or a bad switch.

  • 61%

    61% of the time it's the
    Electronic Control Board

  • 11%

    11% of the time it's the
    Power Supply

  • 9%

    9% of the time it's the
    Surface Element Switch

  • 19%

    19% of the time it's the
    Something else

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    Common range repair parts you may need

    Replacing one of these range parts may fix your problem.

    Electronic Control Board Replacement

    A failed electronic control board can result in various malfunctions across a range, including power loss or heating issues in the oven or surface element, or the inability to turn off the oven. This is because the board acts as the central control unit of the range, overseeing critical functions such as temperature regulation, fan operation, and cooking time management. If the electronic control board malfunctions, it can disrupt communication among numerous components. A faulty board might also produce abnormal sounds like chattering or clicking, accompanied by a burning smell. Given the potential impact on multiple components, it's recommended to enlist a Sears Home Services professional to conduct diagnostic tests on the board to determine if replacement is necessary.

    Power Supply Replacement

    When the power supply board isn't working, the range will fail to power up. This occurs because the power supply in a range links the incoming power from the cord to the internal components. Additionally, it channels power from the control board to the oven. A faulty power supply might disrupt the display on the control panel and fail to shield the range from power surges, risking harm to electronic parts like the main control board. If your range isn't powering up, enlist a Sears Home Services professional to examine it and replace the power supply board if needed.

    Surface Element Switch Replacement

    A faulty surface element switch might result in challenges when trying to turn the surface element on or off, or you may notice a loose or wobbly feeling in the switch shaft. This faulty switch could lead to inconsistent heating or hinder the element from reaching the desired temperature. Occasionally, the surface element might fail to activate altogether, or it could persist in heating even after the control has been turned off, posing a safety hazard. If you suspect that the switch on your range is defective, it's wise to have a Sears Home Services professional examine the switch for you.

    What to expect when you experience a range won't turn off issue

    How is the won't turn off problem solved?

    Fixing most won't turn off problems usually involves replacing the electronic control board, power supply or surface element switch. However, other things could be causing the issue, so thorough troubleshooting is essential to fixing the problem.

    Solutions for a range that won't turn off

    There can be many reason when a range won't turn off. Avoid replacing unneeded parts by having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem and resolve the issue.

    Things to watch for with a range won't turn off diagnosis

    Identifying issues with modern appliances can present considerable difficulties for those without adequate expertise and training. Addressing range problems without employing accurate diagnostic techniques may result in ineffective repairs characterized by trial and error. With significant advancements in appliance technology over the past decade, contemporary models now incorporate intricate electronic components that pose substantial challenges for troubleshooting. Consequently, do-it-yourself repairs on modern appliances have become increasingly challenging.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Oven repair by Timothy

    Timothy was very pleasant, efficient and had our oven up and running to be able to roast out Thanksgiving turkey. We are very happy with the quick service we received.

    Diane D, East Rochester, NH


    So my observation is that most technicians have let loose screws at my home including Scott. In the future please do a final look around before leaving location of work other than that I am very satisfied with the job rendered.

    Mallace A, Columbia, MD


    Completely satisfactory a very customer friendly an reasuring . He completed his job well.

    Sandra F, Philadelphia, PA

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    Common range symptoms to look out for

    • Range broiler not working
    • Range burner not working
    • Range clicking
    • Range display not working
    • Range hood fan not working
    • Range hood light not working
    • Range hood won't turn off
    • Range not heating
    • Range not working

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