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  1. Repair
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KitchenAid cooktop not turning on

Common reasons your KitchenAid cooktop is not turning on

The most common reasons your KitchenAid cooktop is not turning on are a defective electronic control board, faulty infinite switch or a damaged user interface.

  • 41%

    41% of the time it's the
    Electronic Control Board

  • 15%

    15% of the time it's the
    Infinite Switch

  • 13%

    13% of the time it's the
    User Interface

  • 31%

    31% of the time it's the
    Something else

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    Most common repairs needed to fix a KitchenAid cooktop

    Electronic Control Board Replacement

    When your cooktop won’t turn on, a defective electronic control board could be causing the failure. Internal wires in the circuit board can short out or break to prevent the control from getting power. Internal logic in a control board can also get corrupted by a power surge or short circuit in the cooktop. When the cooktop won’t power up, have a Sears Home Services Appliance Repair Technician examine and repair the electronic control board to fix the cooktop.


    Infinite Switch Replacement

    When the cooktop is not turning on, you can suspect that a faulty infinite switch may be causing the failure. The infinite switch has electrical contacts that turn a surface element on and off. It also controls the heat level of the element. When internal switch contacts short out, the house circuit breaker for the cooktop will trip and prevent the cooktop from getting power. When you’re unable to reset the circuit breaker because it trips again as soon as try to reset it, a faulty infinite switch may be preventing the cooktop from turning on. Have a Sears Home Services Technician examine and repair your cooktop when you’re unable to reset the house circuit breaker to restore power the cooktop.

    User Interface Replacement

    A damaged cooktop user interface can prevent the selected element from coming on or turning off, or the control buttons on the cooktop will be completely unresponsive. There may also be a problem with display lights such as the hot surface indicator lights. If the cooktop isn't coming on because of a damaged user interface, have a Sears Home Services professional inspect the cooktop and replace the interface if necessary.

    What to expect when you experience a KitchenAid cooktop not turning on issue

    How is the not turning on problem fixed?

    Correcting most not turning on problems usually involves replacing the electronic control board, infinite switch or user interface. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a cooktop that is not turning on

    When the cooktop is not turning on it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of cooktop failures.

    What to look out for with a cooktop not turning on diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your cooktop problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

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    fixed my oven within minutes!

    i had previously had a technician out 3 times in the past 1 1/2 years, who was chosen by my home warranty company. The oven never worked, it was always a temporary fix. Shareef listened to the issues i was having and what i thought was the problem and fixed it within minutes! The oven works perfectly now, it does not turn on and off any longer and all 4 burners are hot. He was personable, efficient, and a true professional.


    Julie B, Mt Pleasant, SC

    He tried

    Sometimes things don't work out as planned. Tim tried to fix my oven. Previous guy misdiagnosed the problem. So i am still without. Tim tried and communicated with me about the issues.


    Diane U, Royal Oak, MI

    Excellent Service, prompt and curious!

    Excellent Service, Friendly and courteous! Prompt and eager to fix the stove!


    Mike Barrett, Duluth, MN

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    Additional possible KitchenAid cooktop symptoms you may experience

    • KitchenAid cooktop not working