Jenn-Air range burner not working

Common reasons your Jenn-Air range burner is not working

The most common reasons your Jenn-Air range burner is not working are a bad switch, faulty igniter or a cracked ceramic glass top.

  • 67%

    67% of the time it's the Surface Element Switch

  • 14%

    14% of the time it's the Igniter

  • 14%

    14% of the time it's the Ceramic Glass Cooktop

  • 5%

    5% of the time it's the Something else

Schedule your range repair now!

We can help! Our service technicians have repaired over 5,000 Jenn-Air ranges. We can fix yours no matter where you bought it.

Call(646) 440-2692 or schedule online now.
Chat

Most common repairs needed to fix a Jenn-Air range

Surface Element Switch Replacement

A bad surface element switch may make turning the surface element on or off difficult, or a damaged switch shaft may feel loose or wobbly. The malfunctioning switch could cause uneven heating or prevent the element from reaching the desired temperature. In some cases, the surface element may not turn on at all, or it may continue to heat even after the control is turned off, posing a safety risk. If you suspect the switch on your range is bad, have a Sears Home Services professional inspect the switch for you.

Igniter Replacement

A faulty range igniter can prevent a burner from igniting, resulting in no heat from the bake or broil burner in the oven, or from a surface burner. A failed igniter could also cause difficulty in lighting the burner, requiring multiple attempts to achieve ignition. The igniter may emit a clicking sound without successfully lighting the gas, indicating a malfunction. In some cases, the igniter may not produce any visible spark at all. An igniter failure can lead to delayed ignition, causing a noticeable delay between turning the knob and the burner lighting.

Ceramic Glass Cooktop Replacement

A cracked ceramic glass cooktop on a range can significantly impact the performance of the radiant element, including the element’s ability to heat. The crack can compromise the integrity of the cooktop, leading to uneven heat distribution across the burner. This may result in hot spots or cold spots, affecting the uniformity of cooking. The cracked surface can also hinder the burner's ability to transfer heat efficiently, reducing its overall effectiveness. In addition, the crack poses a safety risk as it may expose electrical components beneath the cooktop. It is crucial to have a Sears Home Services professional address a cracked ceramic glass cooktop promptly.

What to expect when you experience a Jenn-Air range burner not working issue

How is the burner not working problem fixed?

Correcting most burner not working problems usually involves replacing the surface element switch, igniter or ceramic glass cooktop. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

Sears Home Services recommendations for a range burner that is not working

When the range burner is not working it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of range failures.

What to look out for with a range burner not working diagnosis

Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your range problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

What our customers say about us

With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

Oven repair by Timothy

Timothy was very pleasant, efficient and had our oven up and running to be able to roast out Thanksgiving turkey. We are very happy with the quick service we received.

User Profile

Diane D, East Rochester, NH

Mr.

So my observation is that most technicians have let loose screws at my home including Scott. In the future please do a final look around before leaving location of work other than that I am very satisfied with the job rendered.

User Profile

Mallace A, Columbia, MD

Na

Completely satisfactory a very customer friendly an reasuring . He completed his job well.

User Profile

Sandra F, Philadelphia, PA

Frequently Asked Questions

Why isn’t my JennAir range burner working?
A broken burner, faulty switch, or wiring failure could prevent the burner from heating. Inspect these components for damage or faults.
Could a broken burner stop my JennAir range from working?
Yes, a broken burner will prevent it from heating. Replacing the burner should restore functionality.
How can I fix my JennAir range burner if it’s not working?
Check the burner for any visible damage or burns. If necessary, replace the burner or inspect the control switch for malfunctions.
What should I do if my JennAir range burner still isn’t working after replacing the burner?
If replacing the burner doesn’t fix the issue, the control switch or wiring may be faulty and need to be replaced.

Repair Range Resources

How Do You Fix a Gas Oven That Won’t Heat Up?

Don't let a non-heating gas oven ruin your day. Follow these simple troubleshooting steps to get it working.

Title image for blog article "Why Is My Gas Stove Clicking".

Find out why your gas stove is clicking and how to fix the problem.

How to Clean a Glass Oven Door

Spills and splatters can often find their way onto the inner surfaces of the oven door glass, making it challenging to keep your oven door clean.

Is it Time to Replace Your Gas Stove with an Induction Range?

Is it time to replace your gas stove with an induction range? Discover the benefits of upgrading your kitchen appliances with Sears Home Services.

Glossary Terms

A drop-in range is a type of kitchen stove that is designed to be fitted into a pre-existing space in kitchen cabinetry, mounted on a platform, flanked by cabinetry, and often featuring a custom panel at the bottom.

A dual fuel range combines the precision of an electric oven with the responsiveness of a gas cooktop, offering the best of both worlds for cooking enthusiasts.

BTU, or British Thermal Unit, measures the amount of heat required to raise the temperature of one pound of water by one degree Fahrenheit.

A thermocouple is a sensor used for measuring temperature, consisting of two different metal wires joined at one end, which generate a voltage proportional to temperature changes.

Additional possible JennAir range symptoms you may experience

Jenn-Air range burner not working? Discover solutions & expert tips!