Whirlpool repair reviews
All Reviews are from verified customers of Sears Home Services.21–30 of 9341 Reviews
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The parts didn;t come and the work was never completed. I canceled the order and am still waiting for my refund. This is why the rating is so low. The information in your system is not up to date and I am still awaiting my refund.Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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2 service calls. Can't fix an ice maker. Because they never break........Lets try a Ice Container - that must be an issue. Should I buy it myself? No, don't worry we have the OEM part - 5-7 days. 10 days later..........part is back ordered, no ETA on when it will be available. And no follow up - of course.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Thank you for great service!Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Technician came to replace two components and ordered the wrong part for one, claiming "it was the only one listed" for my model. He made no offer to perform additional investigation or to refund the cost of the incorrect part. I found the correct replacement part within 5 minutes of online searching.Alfred, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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The service was this past week and the technician was very quick to diagnose the problem. He was in and out in no time.Hi Vicki, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Other than the fact that you can't seem to get my name right, I'm very pleased with the service.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I used their service a week agao and i am very pleased.I purchased a home warranty policy .Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Roman was the second tech to come out and he fixed the problem. He can back the next day to adjust the refrigerator doors. Very nice!!!Hi Caroline, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Great service!Thank you WILSON for your 5-star rating! We thank you for your business and look forward to serving you again in the future.
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Great service!Hi Wilson, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!