Whirlpool Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
20.3K
Average Rating
4.8/5
Great job!
Rubin was very helpful and answered all the questions I had. Thank you again for doing such a great job and figuring out the issue with my washer.
Matthew H,
South Milwaukee, WIBlake
Blake was extremely courteous and very efficient in his work. He worked quickly to fix our washing machine.
Lisa C,
Perryville, MOPleased but . . .
I am very pleased with service I received on my washer. I have one observation to share though . . . I was asked for my signature a couple times. It was not explained to me what I was signing. I see now that I signed that I was acknowledging the stains were on the rug . . . Fine! Acknowledging that the machine would need to be moved! Fine! That space is tight with laundry machines. Fine! I know all this. No problem! BUT I was NOT told that was what I was signing. I assumed I was acknowledging that the work was done -- to my satisfaction, etc.
Gloria W,
Beaverton, ORHe showed up!!
Showing up is half the battle. But he was also helpful, friendly and knowledgeable. Today you did great SEARS HOME SERVICES
Susan E,
Springfield, MAGreat work.
Teck was amazing, knows his job and does it well. My pleasure to know him. Thank You.
Mario N,
Fayetteville, NCMultiple appliance knowledge.
Tech handled service on my micro hood and refrigerator in one visit.
Richard B,
Palatine, ILAppliance service
Technician is versatile and excellent as well as very competent.
Richard B,
Palatine, ILExcellent service!
Raymond is an exceptional human being! I believe he truly cares about his customers. He took the time to thoroughly troubleshoot the issue I am having and even though he could not resolve the issue, he suggested some options to resolve the problem. I would give him 10 stars if I could!
Susan R,
Encinitas, CA5 Star Customer Service!
Anthony was kind, knowledgeable, and very professional. He assessed the washer and walked me through what the issue were. He was very thorough and made sure to listen to all the concerns I had.
Melisa G,
Chula Vista, CAReview for Daniel
Daniel did an excellent job. Your company needs to get rid of the virtual AI. It lost two appointments that I had and it did not connect to the technician that needed to do the work. Sears service to the customer has declined greatly as it was never like this in the past. You need to review the way you treat your customers.
Cynthia G,
Henderson, NC