Whirlpool Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dryer
Polite, thorough and explain as he works. Cleans up afterwards.
Doreen S, Deer Park, NY
Quintin
The technition was friendly and it took no time to install the heating element. Thank you!
Quintin I, Black Jack, MO
Extremely knowledgeable and helpful
Explained our new warranty that is making us start over after being covered for many years, and why that is. Fixed our washer and gave us advice for cleaning regularly.
Karen S, Vancouver, WA
Service
The best we ever had. He was very good, knowledgeable and explained every thing very good.
Larry M, Ormond Beach, FL
Broken ice maker
Great communication. Great customer service! He was able to fix our refrigerator!
Prycila P, Tyler, TX
Excellent technician
The tech called and said he was on the way, arrived in a reasonable time, diagnosed the problem and had it fixed without a hitch.
Harold S, Red Lion, PA
Ice maker
Carlin was very knowledgable on my ice maker and took care of the problem and informed me how to keep the problem from happening again. I'm very grateful for his work!
Barbara J, San Diego, CA
Dryer issue
He was great, figured the problem out and got the job done quick.
Bret W, Newport News, VA
VERY good service
Robert provided excellent service and was able to figure out what had caused my dryer to have a burning smell. He was able to clean out my dryer and performed his work in a timely manner. He was also very kind and informative.
Sarah H, Buchanan, MI
POOR ICE MAKER
CURT CAME OUT AND FIXED OUR ICE MAKERAND DID A FINE JOB, BUT AFTER IT MAD TWO BATCHES OF ICE, TIME TO TRY IT OUT, i PRESSED THE BUTTON AND NOTHING HAPPENED. SO CHRIS CAME OUT AFTER MANY CALLS, I AM NOT SURE WHY BUT THE CALL CENTER KEPT PROMISING HELP WAS COMEING AND IT WAS NOT. SO FINALLY I GOT MIA ON THE PHONE AND SHE (AFTER MUCH DELAY) GOT THE MESSAGE AND CHRIS SHOWED UP AND FIXED THE PROBLEM, THE ICE MAKER WAS BAD AND THE MOTOR WAS FROZE UP AS WELL. NOW IT SEEMS TO BE WORKING. DON'T GET ME WRONG, CURT DID A FINE JOB AND CLEANED UP AFTER HIMSELF, IT JUST THAT THE FIRST ICE MAKER WAS BAD TO BEGIN WITH, THANK YOU
Gilbert M, Ocala, FL