Whirlpool repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

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  1. Great service

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    Glad I have the extended warranty
    HOUSTON, TX
    May 24, 2019
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  2. Fast and prompt service

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    The technician fixed the problem fast and had my dryer up and running that day
    SANTA CRUZ, CA
    May 24, 2019
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  3. Final repair awsome

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    After a misdiagnosis, this serviceman was able to find the real reason for the noise.
    EVERETT, WA
    May 24, 2019
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  4. Horrible Service

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    I called them on two separate occasions. They failed to show up in one, and went to the wrong address on the second and refused to come back when notified.
    BOSTON, MA
    May 24, 2019
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  5. Not fixed

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    First load after my service call and it still didn’t finish a load of laundry. Now I have to wait another week for them to come back and to top it off the repairman didn’t get here to after 5 pm
    NEW STRAITSVL, OH
    May 24, 2019
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    We apologize that your washer was not repaired on the first service order. We have sent you separately an email requesting additional information.
    SHS Social Care Team. on May 24, 2019
  6. X'lent! Fastidious, and with my Best Interests.

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    Appreciated. Thank you.
    WALNUT CREEK, CA
    May 24, 2019
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  7. Great service

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    The repair man was very thorough and prompt.
    WOODRUFF, SC
    May 24, 2019
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  8. Dryer fix

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    / Employee Henry was so nice and courteous. Great Job
    OVIEDO, FL
    May 23, 2019
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  9. As always, excellent service!

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    We have purchased all our appliances and televisions at Sears and put them all on a Master Warranty. Since Sears has gone out of business, we were worried that the repair service under our Master Warranty would be null and void. Such is not the case. Our dishwasher went kaput and we found out, when we called for service, that our Master Warranty was still in effect! They sent a technician and, in the end, had to order parts. The parts came within a week, at which time I called Sears Repair to tell them I had the parts and they scheduled a technician to come back out later that week. He came and repaired our dishwasher. As always, the technician was excellent! He knew what he was doing, explained to us the parts we had received, what they were for, and installed them with diligence and expertise. We just love our Master Warranty Agreement and the subcontracted Technicians they send to us for repair service. We sure hope that we will be able to renew our Warranty Agreement when this one expires.
    FLAGSTAFF, AZ
    May 23, 2019
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  10. service

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    the service man was good. service from sears was horriable
    NEWPORT, AR
    May 23, 2019
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