Whirlpool repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 9394 Reviews
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The repairman knew what he was doing and made my dishwasher work like new.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I called about 2 months ago. Was able to get through customer service just fine, got a technician out a week later which was not out of the ordinary. The tech diagnosed the dishwasher, found the problem, said he would order the parts and would be back when the parts came in. That the end of it. Didn't hear back from sears or tech. Tried calling sears customer service but their system was down for about a month and couldn't help me. I was told I would receive a call back but never did. Now I received an email about rating the service that was done. What service, my dishwasher is still not repaired and I'm still getting charged my monthly premium. I should get some kind of credit. I called to see if someone could now come and fix my dishwasher, spoke to customer service told me I had to call the tech myself(which he didn't answer) and then rudely hung up on me. Thanks SearsHi Ruben,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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They still have not fix or replaced me washer been 4 months??? Not to happyDear Alex, We are sorry for the inconvenience!! As per the Service Order# 44035086, scheduled on 07/26/2021 Technicians mentioned as the unit has been replaced. Further, we request you to kindly contact Paba 800-927-7836 to claim the replacement and the Hours of Operation: Mon-Fri 8am-6pm CST / Sun & Sat Closed. Regards, Laura K Sears Home Services
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Alicia was very attentive to my problem with my dishwasher. She solved it very quickly.HI Barbara,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Rick H was professional knowledgeable, niceDear Diane, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Andy came and repaired my dryer, which wasn’t getting hot. He fixed it quickly and was very knowledgeable and friendly. Thank you!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I received service the same day I called. Technician was knowledgeable, friendly, efficient, and thorough.Dear Rebecca, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Great service and our repair man was awesome!We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I always use Sears home serviceThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Technician was excellent. He went above and beyond.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family