Whirlpool repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

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11–20 of 9341 Reviews
  1. Prompt and professional

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    Washer is working well so far. Thank you
    MODESTO, CA
    February 19, 2021
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    Hi Donna, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on February 19, 2021
  2. Fixed, but....

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    he fixed the drawer issue but didn't check the temperature arm attached to the drawer before leaving and it sticks and is hard to adjust.
    NORTH OLMSTED, OH
    February 19, 2021
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    Hi Bella, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
    CS Offline on February 19, 2021
  3. Awesome Technician

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    Our technician was on time, clean, friendly and very helpful. He fixed the issue which ended up being minor. I appreciate that he was truthful about the issue. He was very friendly. It was a great experience!
    GREENWOOD, IN
    February 18, 2021
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    HI CRYSTAL ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    cs offline on February 19, 2021
  4. Great service

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    Knew what he was doing.
    OVERLAND PARK, KS
    February 18, 2021
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    HI ADRIAN ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    cs offline on February 19, 2021
  5. Fantastic Service

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    Nathan provided the best quality service wanting to make sure we were satisfied with the repair. One man was sent to do a two man job with a built-in microwave. My husband had to help take it down and put it back. Nathan had to order many parts and come back multiple times to complete the service but in the end our microwave performed like a new one. The service was started in October and finished in February due to a very long wait on parts. This was not Nathan's fault, but rather a problem with the supply chain that Sears uses. Our last part arrived in such a mangled shipping box from FedEx we wondered if it would even work, but in the end, it did. Sears must consider replacing a unit before doing such extensive and expensive parts replacement with multiple service calls from a Technician. A brand new same model built-in microwave would have cost less than $400.
    GALLANT, AL
    February 16, 2021
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    Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on February 17, 2021
  6. Was very great service and really knowledgeable

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    Ordered parts earlier installed them and tested dryer. did a very good job.
    RIDGECREST, CA
    February 16, 2021
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    Dear Alan, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
    CS offline on February 17, 2021
  7. Pleasant technician.

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    Dryer is fine but almost $300 for service. One tiny part needed replacement. Technician offered to clean area behind and very pleasant but ridiculous amount to fix. America is going to end up in landfills.
    SEAL BEACH, CA
    February 15, 2021
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    We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    CS Offline on February 15, 2021
  8. Washing machine repair

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    Technician was extremely professional, communicative and cautious
    MARIETTA, GA
    February 15, 2021
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    We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    CS Offline on February 16, 2021
  9. Mixed review

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    Call centers are inexcusably horrible! Actual service in home was great.
    ORLANDO, FL
    February 15, 2021
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    Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
    CS Offline on February 15, 2021
  10. Honored the sears protection.

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    Our dishwasher started leaking after a few yes in service. We had bought sears protection. The tech couldn't fix the issue, so sears honored the commitments and issued us the funds to purchase a new dishwasher.
    FREMONT, CA
    February 14, 2021
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    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    CS Offline on February 15, 2021