Whirlpool repair reviews
All Reviews are from verified customers of Sears Home Services.11–20 of 9341 Reviews
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Washer is working well so far. Thank youHi Donna, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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he fixed the drawer issue but didn't check the temperature arm attached to the drawer before leaving and it sticks and is hard to adjust.Hi Bella, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Our technician was on time, clean, friendly and very helpful. He fixed the issue which ended up being minor. I appreciate that he was truthful about the issue. He was very friendly. It was a great experience!HI CRYSTAL ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Knew what he was doing.HI ADRIAN ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Nathan provided the best quality service wanting to make sure we were satisfied with the repair. One man was sent to do a two man job with a built-in microwave. My husband had to help take it down and put it back. Nathan had to order many parts and come back multiple times to complete the service but in the end our microwave performed like a new one. The service was started in October and finished in February due to a very long wait on parts. This was not Nathan's fault, but rather a problem with the supply chain that Sears uses. Our last part arrived in such a mangled shipping box from FedEx we wondered if it would even work, but in the end, it did. Sears must consider replacing a unit before doing such extensive and expensive parts replacement with multiple service calls from a Technician. A brand new same model built-in microwave would have cost less than $400.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Ordered parts earlier installed them and tested dryer. did a very good job.Dear Alan, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Dryer is fine but almost $300 for service. One tiny part needed replacement. Technician offered to clean area behind and very pleasant but ridiculous amount to fix. America is going to end up in landfills.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Technician was extremely professional, communicative and cautiousWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Call centers are inexcusably horrible! Actual service in home was great.Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Our dishwasher started leaking after a few yes in service. We had bought sears protection. The tech couldn't fix the issue, so sears honored the commitments and issued us the funds to purchase a new dishwasher.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.