WASHER REPAIR REVIEWS
All reviews are from verified customers of Sears Home Services
Whirlpool washer service
Our Technician George was very helpful in evaluating our washer error codes for not fully draining and explaining things to us. But, he was unable to fully make repairs due to the whirlpool serial number being obliterated. An additional visit by a specific Whirlpool tech was scheduled.
William K, Long Bch Twp, NJ
Excellent job, very professional
Anthony did a great job! He was very professional and quick to diagnose and fix the problem.
Ken, Youngstown, OH
Excellent customer service
Eli was very professional and explained the issue with the washer. Excellent customer service.
Marcia K, Decatur, GA
Right to the problem he was as if he had delt with this type of problem before
Dean R, Holbrook, MA
Technician Omar was courteous, informative, knowledgeable,professional, and thorough!!! Very grateful!
Mary R, Riviera, TX
Clean and Maintainance
Bret came to clean and maintain my washer and dryer. He was at my home about an hour. He checked out my washer, moved it out from the wall, looked underneath it and commented on how clean it was. He completely took the dryer apart and cleaned, vacuumed it, checked it out and put it back together again. He was very efficient, has a great sense of humor and I appreciate the time he spent making sure that everything was in good working order. Bret did state that when setting up appointments with Sears they schedule them 20 minutes to do the job. Obviously, that isn't enough time for the thorough work that he did. It seemed that doing the "paperwork" electronically took almost as long as doing the service. Sears may want to re-evaluate the time they allow their technicians to do the job and take into consideration the time it also takes to do the paperwork.
Elaine B, Eagle Point, OR
Timely, friendly, knowledgeable and professional. What else can you ask for?
Frank K, Newport Beach, CA
Very efficient and kind
Our technician knew his stuff! He was super efficient and nice.
Michelle S, Mercer Island, WA
Alessandro, was polite and explained clearly what was being done to correct the problem.
Joyce M, Jamaica, NY
Informative and patient. Explained everything. He has helped me save water and extend the life of a box of detergent. Hit the jackpot when I drew him a my tech. You made an impression Chuck.
Nancy W, Fresno, CA
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