Trane Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
913
Average Rating
4.6/5
Job well done
Friendly and great customer service. Very knowledgeable on the heating and cooling systems.
Jude J,
Fayetteville, NCResearch furnace problem
James was very professional researched the problem instructed me what to do when the outside unit freezes up
Emma R,
Meeker, OKKind and efficient service
He was very kind and respectful. He did a thorough job, and explained it well.
Patricia S,
Purcellville, VASERVICE TECH BOBBY
Prompt, professional, courteous, and very helpful. Got the issue resolved quickly. Thanks, Bobby!
Gabriel B,
Frenchburg, KYAC Service Repair
Prompt, professional and competent. Erik explained and showed me the issue that was corrected.
David S,
Coral Springs, FLGreat Technician - Nathan
Nathan is a wonderful, knowledgeable technician. He was able to pinpoint the issue and resolve the problem efficiently.
Susan A,
St Augustine, FLService Technician
Mr. Willie R. , was outstanding! He explained everything to me how the heating system functions properly , he is very knowledgeable and respectful, I really appreciate it. Thank you
Clifford G,
Fayetteville, NCBest HVAC tech I have ever had
This guy came and went right to work. I had what I felt was a bad condenser fan. He opens my unit and clearly starts a "process of elimination". He tries to make sure the capacitor is good, the hard start is good, all before he goes straight to the fan motor. He notices the last tech I had from a local HVAV company completely messed up my wiring, put me on a dual capacitor instead of 2 seperate capacitors when my unit calls for 2, and that they installed the wrong size hard start. Well, he fixed that. Motor still wouldn't work, so he went to the motor and changed it. Unfortunately he didn't have the right motor, so we had to order one. Lucky for me, weather was nice and cool this week so a few more days wasn't a big deal. He came today, replaced the motor, and we were back up and running! This man knew his craft. He knew his work. He knows what's the right and wrong way of doing things. He does not rush, he pays close attention to what he's doing so he does it right. Give him a raise. I have never seen an HVAC tech work like how he does.
Adam D,
Port Saint Lucie, FLFinally
Finally, a technician who cares about the work he performs so used to getting people that unfortunate feel unhappy to be doing their job. This technician went above and beyond, and I really truly appreciate it.
Jon A,
Thousand Oaks, CAGreat service
Right on time and very thorough will use again on the next one
David M,
Placerville, CA