Trane Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

913


Average Rating

4.6/5

Very knowledgable, fast, efficient
February 26, 2026
Overall rating

Willie is a huge asset to sears. He is extremely knowledgable. We have had the pleasure of working with him on the last four visits related to our HVAC, and each time he has done great work, and kept our systems running smoothly. He is polite, and has been able to correctly assess the issues with our HVAC system quickly each and every time.

Kristen C,

Fuquay Varina, NC
Best AC tech around
February 25, 2026
Overall rating

I've never seen a HVAC tech work like Albert does. It's almost like he doesn't even realize he's doing it. He had to un-do what the last Sears tech did that made my condenser unit stop functioning after a couple of weeks. Albert just looked around to see the work the last Sears tech did and knew exactly what needed to be done. I was skeptical, but he clearly knew what he was doing. Please send Albert if I need any more future AC requests. Thanks Albert!

Adam D,

Port Saint Lucie, FL
Great help
February 25, 2026
Overall rating

Very professional, knowledgeable, and courteous. Got me back running very quickly

Rich I,

Palm Springs, FL
Salvador
February 21, 2026
Overall rating

Thank you, for your service I appreciate you coming back to fix it and keeping my mom warm. Sorry, about the misunderstandings.

Eva B,

Downey, CA
Willie is great
February 17, 2026
Overall rating

Willie did a thorough job fixing my unit. Grateful for his help.

Daniel H,

Raleigh, NC
5 stars or more
February 16, 2026
Overall rating

Very professional and experienced technician. He is very courteous and taking time to explain what should be done.

Jean E,

Deerfield Beach, FL
Ac repear
February 12, 2026
Overall rating

She was very good service. And great customer service and puntual

Orlando O,

Kissimmee, FL
Excellent
February 12, 2026
Overall rating

Checked out heat pump after It had shaking problems and it shutting down and just humming. Due to ice off balancing but needed it looked at and Daniel gave it a good look over.

Robert L,

Elkin, NC
Very pleasant and professional
January 31, 2026
Overall rating

Sergio was definitely knowledgeable, but I am frustrated with both Choice Home Warranty and Sears Home Services that, after waiting for a week for the first available appointment, they sent a company that doesn't even deal with water sourced heat pumps. I had noted "water sourced", as well as the Trane model number, in the service request.

Gail O,

Greenwood Village, CO
Excellent service
January 30, 2026
Overall rating

Friendly tech. Fast diagnosis of problem and rapid repair. Tested completed system before he left.

Matthew S,

Hollywood, FL